Traveling Field Claims Inspector - Onsite Contents

Hancock Claims Consultants Technicians; Cleveland (OH); On-site; USD 45,000 - 65,000; Full time

Job summary

Hancock Claims Consultants invites independent contractors to join its network as Content Onsite Field Inspectors. You will travel to insured properties to inspect personal property claims and compile inventories of lost items.

A valid driver’s license, reliable internet, and a mobile device are required; licensing is not mandatory. The role emphasizes rapid responsiveness, often aiming to be onsite within 24/48 hours of first contact, with travel required within a 250-mile radius.

Qualifications

• Strong customer service skills.
• Professionalism and reliability.
• Attention to detail in inspections and inventories.
• Excellent oral communication and listening.
• Empathetic and client-focused, with understanding of policyholder needs.
• Background in insurance, field work, construction or law enforcement is a plus but not required.

Responsibilities

• Travel to properties within a 250 mile radius of the current location to perform inspections.
• Create a detailed inventory list of lost items for the insured's claim.
• Coordinate scheduling and communicate progress to the client; onsite within 24/48 hours of contact where possible.

Skills

Customer service

Professionalism

Detail oriented

Oral communication

Empathetic

Scheduling coordination

Education

High School Diploma

Tools

MS Office (Outlook, Teams)

Job description

Hancock Claims Consultants invites independent contractors to join its network as Content Onsite Field Inspectors. You will travel to insured properties to inspect personal property claims and compile inventories of lost items.

A valid driver’s license, reliable internet, and a mobile device are required; licensing is not mandatory. The role emphasizes rapid responsiveness, often aiming to be onsite within 24/48 hours of first contact, with travel required within a 250-mile radius.