Travel Representative

Inspired; Arvada (CO); Remote; USD 42,000 - 64,000; Full time

Benefits offered by this job

Travel perks and exclusive discounts

Flexible scheduling

Ongoing training and support

Job summary

A travel agency is looking for a Travel Customer Representative to support clients throughout their travel journey. You will respond to inquiries, assist with bookings, and ensure exceptional service at all times. The ideal candidate will excel in communication, possess strong customer service experience especially in travel, and be organized and proactive. This role offers 100% remote work, flexible scheduling, and travel perks, making it perfect for those passionate about helping others create unforgettable experiences.

Qualifications

• Strong customer service experience, preferably in travel or hospitality.
• Excellent verbal and written communication skills.
• Highly organized and proactive with a strong attention to detail.
• Comfortable with technology and booking platforms and systems.

Responsibilities

• Respond promptly and professionally to client inquiries.
• Assist with travel bookings, changes, and cancellations.
• Provide accurate information about destinations and policies.
• Follow up with clients to confirm trip details and satisfaction.

Skills

Excellent verbal and written communication skills

Strong customer service experience

Proactive and organized

Comfortable with technology

Passion for travel

Tools

Booking platforms

CRM software

Job description

About the job Travel customer representative

As a Travel Customer Representative, you will play a key role in supporting our clients throughout their travel journey from the moment they book to the moment they return home. You will assist with inquiries, resolve issues, provide booking updates, and ensure that every interaction reflects our commitment to exceptional service.

Key Responsibilities

• Respond promptly and professionally to client inquiries via email, phone, and messaging platforms.
• Assist with travel bookings, changes, cancellations, and special requests.
• Provide accurate information about destinations, travel documents, and agency policies.
• Follow up with clients to confirm trip details and satisfaction.
• Handle concerns or complaints with empathy and problem-solving skills.

Ideal Candidate

• Excellent verbal and written communication skills.
• Strong customer service experience (preferably in travel or hospitality).
• Organized, dependable, and proactive with a high attention to detail.
• Comfortable with technology and quick to learn booking platforms and systems.
• Passion for travel and helping others plan unforgettable experiences.
• 100% remote work with flexible scheduling.
• Opportunities for growth within the agency.
• Travel perks and exclusive industry discounts.
• Supportive team environment with ongoing training.

If you're enthusiastic about travel and love creating memorable experiences for others, we'd love to hear from you. Apply today and start your journey with Viaja con Andrea!