Travel-Ready Customer Training Instructor (OSHA Certs)

Carolina-CAT / LiftOne; Charlotte (NC); On-site; USD 55,000 - 75,000; Full time

Job summary

LiftOne is seeking a Customer Training Instructor to provide external and internal training to obtain lift truck operator certifications per OSHA/ANSI standards. The role also includes train-the-trainer support for customers’ internal training needs.

The incumbent will design, develop and deliver training programs, collaborate with external clients and internal stakeholders, and ensure materials and equipment are ready and compliant. Travel across the United States is expected.

Qualifications

• Three years of lift truck operator experience, including forklifts and mobile elevated work platforms.
• Must have the ability to teach and convey technical information in a manner that promotes learning.
• Five years of lift truck operator experience (preferred).
• Three years of experience developing and teaching technical training (preferred).
• OSHA 10 or OSHA 30 certification (preferred).
• Proficient in Microsoft Office (Word, Excel, Outlook, and PowerPoint).
• Ability to travel 50% or more to facilities across the United States (preferred).

Responsibilities

• Design, develop and deliver lift truck operator training to meet customer needs.
• Lead and support training activities across the United States.
• Develop and revise training materials to industry standards.
• Ensure materials and equipment are available and inspected for training.
• Analyze test results and trainee feedback to improve programs.
• Identify opportunities to improve training processes.
• Support benchmarking and industry outreach on training methods.
• Grow the customer training revenue with external clients.
• Collaborate with Sales to support new truck training as pipeline.
• Adapt training for regulatory changes.
• Support LiftOne Technical Training as needed.
• Other duties as assigned.

Skills

Teaching ability

Public speaking

Education

Associate degree in a technical field

Tools

Microsoft Office

Job description

LiftOne is seeking a Customer Training Instructor to provide external and internal training to obtain lift truck operator certifications per OSHA/ANSI standards. The role also includes train-the-trainer support for customers’ internal training needs.

The incumbent will design, develop and deliver training programs, collaborate with external clients and internal stakeholders, and ensure materials and equipment are ready and compliant. Travel across the United States is expected.