Travel Plaza Cashier

Onvo-Great Bend #03; Hallstead (PA); On-site; USD 28,000 - 36,000; Full time

Job summary

Onvo-Great Bend #03 in Hallstead, Pennsylvania is seeking a Customer Service Associate to provide exceptional service and handle cash transactions. You'll be responsible for greets customers and ensuring a pleasant shopping experience while managing cash accurately and assisting with stock control.

Ideal candidates should have strong customer service skills and the ability to work well in a team. A physically capable individual is desired, able to stand for long hours while maintaining cleanliness and safety standards.

Qualifications

• Physically capable of standing for long hours.

Responsibilities

• Greets every customer promptly and courteously.
• Provides a pleasant shopping experience, responds to inquiries timely.
• Handles complaints according to company policies.
• Processes sales accurately and efficiently per policies.

Skills

Customer service skills

Cash handling

Teamwork

Knowledge of store procedures

Job description

Customer Service

• Greets every customer promptly and courteously.
• Provides a pleasant shopping experience, responds to inquiries timely.
• Handles complaints according to company policies.
• Maintains product knowledge, gives recommendations.

Cash Handling

• Knowledge of all point-of-sale equipment.
• Processes sales accurately and efficiently per policies.
• Balances till at start and end of shift.
• Maintains cash drawer levels per policy.

Stock Control

• Receives and stocks merchandise per policy.
• Lifts up to 50 pounds following proper procedures.
• Faces stock, keeps clean and presentable.
• Applies FIFO when receiving or stocking.
• Removes damaged/out-of-date stock, records, places in quarantine.
• Follows portion control to minimize loss.

Security & Loss Prevention

• Maintains full control of store contents using prevention techniques.
• Secures premises at end of day per policies.

Cleanliness

• Maintains high cleanliness standards per brand criteria.
• Sweeps & mops floors, cleans walls, counters, tables, equipment.
• Maintains customer service area, removes trash, cleans restrooms and parking lot.

Teamwork & Communication

• Works effectively with others in a supportive manner.
• Assists colleagues and new associates.
• Communicates concerns to GM promptly.

Occupational Health & Safety

• Performs duties safely to protect workers, customers, suppliers, environment.
• Follows safety policies, procedures, instructions.
• Uses handling procedures and equipment to minimize contamination or injury.
• Reports unsafe practices or conditions; follows safety initiatives.

Requirements

• Physically capable of standing for long hours.

Disclaimer: The list of Principal Duties, Essential Functions, and Basic Qualifications is illustrative but not exhaustive. Management reserves the right to revise the job description and to require that other tasks be performed when the circumstances of the job change without notice.

Onvo is an equal opportunity employer. Onvo maintains a work environment in which Team Members are treated fairly and with respect and in which discrimination of any kind will not be tolerated. In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Team Members without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status and sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law. Unlawful discrimination will not be a factor in any employment decision.