Travel Planning Concierge

Travelbynight; Spartanburg (SC); Remote; USD 38,000 - 54,000; Full time

Job summary

Travelbynight is seeking motivated individuals who enjoy helping people, researching options, and keeping details organized to plan memorable vacations.

You'll work with clients to understand their travel goals and coordinate cruises, resorts, hotels, activities, and other experiences. Training and mentorship are provided, with a focus on customer service, hospitality, and client satisfaction.

Qualifications

• Strong communication and customer service skills.
• Organized, dependable, and detail-oriented.
• Comfortable working independently and managing your time.
• Able to communicate professionally by phone, email, and online.
• Comfortable learning new systems and technology.
• Interest in travel, hospitality, planning, or client service.
• Willingness to participate in training and continued education.
• Reliable internet access and access to a computer.
• Must currently reside in the U.S., U.K., Australia, or LATAM.

Responsibilities

• Assist clients in planning vacations and travel experiences.
• Research options and compare alternatives.
• Coordinate details across hotels, cruises, activities, and other experiences.

Skills

Strong communication

Customer service

Detail-oriented

Time management

Job description

Travelbynight is seeking motivated individuals who enjoy helping people, researching options, and keeping details organized to plan memorable vacations.

You'll work with clients to understand their travel goals and coordinate cruises, resorts, hotels, activities, and other experiences. Training and mentorship are provided, with a focus on customer service, hospitality, and client satisfaction.