Travel Field Property Claims Adjuster

Liberty Mutual Fire Insurance Co.; Quincy (MA); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Mileage reimbursement

Company-provided vehicle

Sign-on bonus

Job summary

Liberty Mutual Fire Insurance Co. is seeking a Field Property Claims Adjuster to help customers navigate the claims process after damage to homeowner property. The role requires travel within Quincy, MA and surrounding areas, meeting customers in person for hands-on assessments and empathetic support.

Expect sign-on bonus for experienced/licensed hires. Primary duties include onsite investigations, complex claim handling, and coordination with contractors, with training and occasional overnight

Qualifications

• Bachelor's degree or equivalent experience.
• Strong customer service and communication skills.
• Ability to investigate onsite and assess damages.
• Ability to obtain proper licensing as required.
• Experience in claims handling procedures.
• Strong time management and organization.

Responsibilities

• Investigate and evaluate onsite to resolve complex coverage and damage issues to include preparing complete estimates of repair for the covered damages.
• Handle moderate to complex claims independently from first notice of loss to final closure.
• Be expected to work in a vehicle in the field daily while occasionally handling assignments from the desk.
• Explain coverage of loss, assist policyholders with itemization of damages, emergency repairs and additional living arrangements.
• Work with and coordinate vendor services such as contractors, emergency repair, cleaning services and various replacement services.
• May be called upon for catastrophe duty.

Skills

Claims handling

Customer service

Negotiation

Time management

Communication

Computer skills

Licensing

Education

Bachelor's degree or equivalent experience

Job description

Liberty Mutual Fire Insurance Co. is seeking a Field Property Claims Adjuster to help customers navigate the claims process after damage to homeowner property. The role requires travel within Quincy, MA and surrounding areas, meeting customers in person for hands-on assessments and empathetic support.

Expect sign-on bonus for experienced/licensed hires. Primary duties include onsite investigations, complex claim handling, and coordination with contractors, with training and occasional overnight