Travel Counselor

Epic Systems Corporation; Broken Arrow (OK); On-site; USD 42,000 - 66,000; Full time

Job summary

Epic Systems Corporation in Madison, WI is seeking a Travel Counselor to oversee travel logistics for employees visiting customers. The role requires relocation to the area and supports a campus with a 24/7 travel team.

You will manage hotel, air and ground transportation for a staff of over 14,000, provide support when plans change, and contribute to reception duties. Relocation assistance is offered.

Qualifications

• Experience coordinating corporate travel and hotel/air/ground arrangements.
• Excellent communication and customer service skills.
• Ability to adapt quickly in a fast-paced travel environment.
• Willingness to relocate or live within commuting distance.

Responsibilities

• Coordinate travel logistics for Epic employees visiting customers.
• Provide support when travel plans do not go as expected.
• Manage hotel reservations, air travel, and ground transportation.
• Assist with receptionist duties as needed.

Skills

Travel coordination

Customer service

Communication

Problem solving

Shift flexibility

Relocation willingness

Vaccination

Job description

Please note that this position is based on our campus in Madison, WI, and requires relocation to the area. We recruit nationally and provide financial relocation assistance.

Our 24/7 travel department plays a vital role in Epic's overall success. As a Travel Counselor, you will coordinate travel logistics for employees visiting our customers and provide support when travel plans don't go as expected. You'll manage all aspects of corporate travel—including hotel reservations and air and ground transportation for our staff of over 14,000. Travel Counselors also support our customers through some reception duties.

Live affordably in a city known for its rising tech talent.

Epic is located just outside Madison, Wisconsin, the second fastest growing market for tech talent in the United States and home to the state capital and the University of Wisconsin. Madison, a city surrounded by water, has received accolades for being the greenest city in America (NerdWallet), the best city for renters (SmartAsset), the fittest city in America (Fitbit), and the third best metro in the US for young professionals (Forbes Advisor).

More than just important work

Our uniquely themed campus was designed to heighten your ability to get stuff done in your office, a conference room, or by the fireplace in a comfy chair. All meals are restaurant-quality but cost only a few dollars, and they're prepared by a team comprised of kitchen talent from restaurants around the country. And, after five years here, you'll earn a four-week sabbatical anywhere in the world. Staff have kayaked in Patagonia, attended a Beyoncé concert in Ireland, built a library in Tanzania, and run a marathon in Antarctica.

We offer comprehensive benefits to keep you healthy and happy as you grow in your life and career, and your merit-based compensation will reflect the impact your work has on the company and our customers. You'll also be eligible for annual raises and bonuses, as well as stock grants, which give you an even greater stake in the success of Epic and our customers. Healthcare is global, and building the best ideas from around the world into Epic software is a point of pride. As an Equal Opportunity Employer, we know that inclusive teams design software that supports the delivery of quality care for all patients, so diversity, equity, and inclusion are written into our principles. Please see our full non-discrimination statement at https://careers.epic.com/EEO.

• Available to work 2nd shift (4:00 pm - 12:00 am, shift differential included)
• Adaptability in a fast-paced environment
• Strong communication, organization, and decision-making skills
• Ability to self-manage and creatively problem solve
• Have a customer-service mindset
• Live within 45 minutes of Epic's Campus in Verona, WI or be willing to relocate
• COVID-19 vaccination