Travel Consultant

AAA Auto Club Enterprises; Hampton (VA); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Auto Club University training

Travel discounts for employees

Incentives and bonuses

Job summary

AAA Auto Club Enterprises seeks a Travel Consultant to sell international and domestic travel packages, including cruises, land itineraries, air, car, and hotel arrangements. You will share knowledge from personal travel experiences and build lasting relationships with AAA members, driving referrals and repeat business.

The role emphasizes tailoring trips to members' expectations, cross-selling related products, and participating in ongoing training and advancement opportunities within the Auto

Qualifications

• High school diploma is required.
• Background check and urine drug screening required.
• Prefer candidates with 2+ years retail sales, banking, or leisure travel agency experience.

Responsibilities

• Sells international and domestic travel packages including cruises, land packages, air, car, and hotel.
• Shares knowledge from personal experiences and education trips.
• Develops long-standing relationships with AAA members and builds referral/business.
• Makes recommendations to tailor trips to the member's expectations.
• Cross-sell products and referrals such as AAA Member Rewards Card and identity theft referrals.

Skills

Sales experience

Customer service

Attention to detail

Communication skills

Education

High school diploma

Job description

Discovering the World- One Member at a Time!

A love of travel attracts many people to the field, but to succeed a Travel Consultant must be passionate about travel and the endless opportunities it brings to bridge history, cultures and cuisine. Successful Travel Consultants must have a strong sales drive, organizational skills with an eye for detail, ability to multi-task in a fast-paced environment, demonstrated proficiency in navigating computers and various programs; must possess good written and oral communication skills and the ability and interest to be in a continuous learning curve.

What does a AAA Travel Consultant do?

• Sells international and domestic travel packages including cruises, land packages, travel itineraries, air, car, and hotel
• Shares knowledge and expertise from personal experiences and/or education study trips
• Develops long-standing relationships with our members and builds referral and repeat business
• Makes appropriate recommendations to ensure the trip experience is more than expected and tailored to the member's expectations
• Cross-sell relevant products to enhance the trip experience, such as AAA Member Rewards Credit Card, and identify theft referrals

For the right individual, this opportunity will be a career path for future leadership opportunities. As you progress you will be evaluated to determine proficiencies in sales, customer service, administrative, operations, up-selling, cross-selling and meeting goals. Successful completion of evaluations may result in continued growth opportunities to expand into leadership as a manager.

• We offer extensive training to aid you in your career development through The Auto Club University
• Regular recognition through various company programs and incentives for trips, cash and prizes
• Company sponsored IATAN cards, providing exclusive travel consultant discounts
• Love to travel? Personal travel opportunities at discounted pricing
• Corporate benefits for insurance products
• Paid educational study trips are available for our consultants to promote career development
• Quarterly incentives/bonuses for achieving established production tiers

Required / Preferred Skills

• A high school diploma is required
• You need to be able to pass a comprehensive criminal background check and thorough urine sample drug screening
• We prefer candidates with at least 2 years of successful retail sales or banking experience or a leisure travel agency background within a goal-orientated environment

Qualifications, does this sound like you?

• Travel is not just a hobby or a wish, it's your passion
• You must be available to work most Saturdays and some evenings to support goal achievement
• We prepare all of our Travel Consultant Trainees for their new role by ensuring their successful completion of our Travel Consultant Trainee program, which requires some travel for training
• You are driven by sales and exceeding your goals