Travel Client Success Specialist

Dreamscape; New York (NY); Remote; USD 42,000 - 64,000; Full time

Benefits offered by this job

Fully remote position

Flexible scheduling

Training provided

Access to leading travel suppliers

Opportunities for professional growth

Performance-based compensation

Job summary

Dreamscape in the United States is seeking a Travel Client Success Specialist (Remote) to help clients plan vacations from the initial consultation through their return home.

You will build relationships with clients, assist with vacation planning and reservations, research destinations, answer questions, and ensure a seamless booking experience, all while maintaining organized records and delivering exceptional service.

Qualifications

• Prior experience in customer service or client-facing roles.
• Ability to manage multiple client requests and timelines.
• Strong verbal and written communication skills.
• Comfortable working remotely and independently.

Responsibilities

• Build relationships with new and returning clients.
• Assist with vacation planning and reservation coordination.
• Research destinations and travel options.
• Answer client questions and provide ongoing support.
• Maintain organized client records.
• Ensure a smooth booking experience.

Skills

Customer service excellence

Positive attitude

Organizational skills

Self-motivation

Remote work comfort

Professional communication

Job description

Travel Client Success Specialist (Remote)

We're looking for motivated professionals who enjoy creating exceptional customer experiences. As a Travel Client Success Specialist, you'll help clients navigate every stage of the vacation planning process—from the initial consultation through their return home.

What You'll Do

• Build relationships with new and returning clients
• Assist with vacation planning and reservation coordination
• Research destinations and travel options
• Answer client questions and provide ongoing support
• Maintain organized client records
• Ensure a smooth booking experience

We're Looking For

• Excellent customer service skills
• Positive attitude
• Strong organizational skills
• Self-motivated and dependable
• Comfortable working remotely
• Ability to communicate professionally

Why Join Us?

• Fully remote position
• Flexible scheduling
• Training provided
• Access to leading travel suppliers
• Opportunities for professional growth
• Performance-based compensation