Travel Client Services Specialist

Dreamscape; Denver (CO); A distancia; USD 40.000 - 52.000; Jornada completa

Descripción de la vacante

Dreamscape is seeking Travel Client Services Specialists to work remotely, assisting travelers through the vacation-planning process and coordinating reservations.

You will research destinations, arrange travel options, and provide ongoing client support, while learning about clients' needs and preferences to deliver excellent service.

Formación

• Excellent customer service and communication skills.
• Professional and dependable.
• Strong attention to detail.
• Comfortable communicating through email and online platforms.
• Ability to stay organized and manage time independently.
• Willingness to learn new technology.
• Interest in travel and hospitality.
• Customer service, hospitality, reservations, or administrative experience is helpful but not required.

Responsabilidades

• Respond professionally to client travel inquiries.
• Learn about clients' travel needs, preferences, and budgets.
• Research destinations, accommodations, cruises, resorts, and vacation packages.
• Assist with reservation coordination.
• Prepare and organize travel information and itineraries.
• Communicate reservation details, deadlines, and supplier policies.
• Follow up with clients throughout the planning process.
• Provide pre- and post-travel customer support.
• Maintain organized client and reservation records; continue developing travel and destination knowledge.

Conocimientos

Customer service

Communication

Time management

Organizational skills

Detail-oriented

Tech-savvy

Hospitality interest

Descripción del empleo

Put Your Customer Service Skills to Work in Travel

We are seeking friendly and dependable Travel Client Services Specialists who enjoy helping people and providing excellent customer experiences.

In this remote role, you'll assist travelers throughout the vacation-planning process, helping organize travel information, research available options, coordinate eligible reservations, and provide ongoing client support.

Responsibilities

• Respond professionally to client travel inquiries
• Learn about clients' travel needs, preferences, and budgets
• Research destinations, accommodations, cruises, resorts, and vacation packages
• Assist with reservation coordination
• Prepare and organize travel information and itineraries
• Communicate reservation details, deadlines, and supplier policies
• Follow up with clients throughout the planning process
• Provide pre- and post-travel customer support
• Maintain organized client and reservation recordsContinue developing travel and destination knowledge

Qualifications

• Excellent customer service and communication skills
• Professional and dependable
• Strong attention to detail
• Comfortable communicating through email and online platforms
• Ability to stay organized and manage time independently
• Willingness to learn new technology
• Interest in travel and hospitality

Customer service, hospitality, reservations, or administrative experience is helpful but not required.