Travel Center Store Manager

LV Petroleum; Jackson (OH); On-site; USD 45,000 - 65,000; Full time

Job summary

TA Travel Center in Jackson, OH is seeking an experienced Store Manager to oversee daily operations, lead a team, and ensure exceptional customer service while meeting sales targets.

The role requires hands-on leadership, inventory control, and strong analytical skills, with flexibility to work varied hours, including weekends and holidays; a high school diploma is required and a bachelor’s degree is a plus.

Qualifications

• High school diploma required; bachelor’s degree is a plus.
• At least 3 years of experience in retail management.
• Experience in convenience or grocery stores preferred.
• Familiarity with POS and inventory management software.
• Strong communication, problem-solving, and interpersonal skills.
• Ability to analyze sales data and drive strategy.
• Flexibility to work varied hours, weekends, holidays.

Responsibilities

• Oversee day-to-day store operations and ensure policy compliance.
• Lead, train, and develop store staff to deliver excellent customer service.
• Address customer inquiries and handle issues promptly.
• Analyze sales performance and implement promotional strategies to meet targets.
• Maintain accurate inventory levels and manage ordering processes.
• Monitor financial performance and control costs.
• Enforce health and safety regulations in the store.

Skills

Store management

Team leadership

Customer service

Analytical skills

Interpersonal skills

Education

High school diploma

Bachelor’s degree (preferred)

Tools

POS systems

Inventory management software

Job description

TA Travel Center is a prominent leader in the fuel and convenience store industry, with a strong commitment to providing exceptional service and maintaining high standards across all our locations. We pride ourselves on fostering an employee-centric culture and are currently seeking an experienced and motivated Store Manager for our expanding operations.

Job Summary:

The Store Manager will be responsible for overseeing the daily operations of the store, ensuring that all team members deliver outstanding customer service while achieving business objectives. This role requires a proactive leader who can motivate staff, manage inventory, and drive sales in a fast-paced environment.

Key Responsibilities:

• Operational Management: Direct day-to-day operations of the store, ensuring compliance with company standards and policies.
• Team Leadership: Recruit, train, and develop employees to foster a high-performance team that excels in customer service.
• Customer Service Excellence: Ensure that customer inquiries and issues are addressed promptly, creating a welcoming and engaging shopping experience.
• Sales and Growth: Analyze sales performance, implement promotional strategies, and work towards meeting or exceeding store targets.
• Inventory Control: Maintain accurate inventory levels, conduct regular stock takes, and manage ordering processes to minimize stock-outs.
• Financial Oversight: Monitor financial performance, control costs, and prepare reports on sales activities and operational metrics.
• Health and Safety Compliance: Enforce health and safety regulations to ensure a safe environment for both customers and staff.
• High school diploma required; Bachelor’s degree in business management or a related field is a plus.
• At least 3 years of experience in retail management, preferably in convenience or grocery stores.
• Proven leadership and team management skills.
• Excellent communication, problem-solving, and interpersonal abilities.
• Strong analytical skills with the ability to interpret sales data and make strategic decisions.
• Familiarity with point-of-sale systems and inventory management software.
• Flexibility to work varied hours, including weekends, evenings, and holidays as needed.

Physical Requirements:

• Ability to stand, walk, and bend for extended periods.
• Must be able to lift and carry up to 50 pounds on occasion.
• Able to operate store equipment safely, including registers and safety devices.