Travel Center Assistant Manager

Pilot Flying J; Elkton (MD); On-site; USD 53,300 - 85,200; Full time

Benefits offered by this job

Fuel Discount

Nation-wide Medical Plan/Dental/Vision

401(k)

Flexible Spending Accounts

Adoption Assistance

Tuition Reimbursement

Flexible Schedule

Weekly Pay

Job summary

Pilot Flying J is seeking a Retail Assistant Manager in Elkton, Maryland. In this role, you will oversee high-volume retail operations, ensuring customer satisfaction while driving sales and managing team performance. Ideal candidates will have 2-3 years of management experience in the retail or service industry and demonstrate a customer-focused approach. The position offers a competitive salary range of $53,300.00 - $85,200.00 per year, plus additional benefits including flexible scheduling and a medical plan.

Qualifications

• 2-3 years of management experience in retail or service industry with financial responsibilities.
• Experience in high-volume retail with P&L accountability.
• Ability to work flexible hours, including nights and weekends.

Responsibilities

• Ensure customer expectations are met.
• Conduct meetings with subordinate employees.
• Maintain effective vendor relationships.
• Drive sales and manage team members.
• Track inventory and provide excellent customer service.

Skills

Team leadership

Customer-focused culture

P&L management

Job description

Overview

Pilot Flying J is seeking an experienced Retail Assistant Manager to oversee our high-volume retail facilities. You will be responsible for the generation and execution of travel center and restaurant business plans to achieve established standards, sales and profit objectives as well as customer satisfaction.

Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation\u2019s busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing. Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state, or local law. Military encouraged to apply.

Job Description

Responsibilities

• Ensuring that customer expectations are met
• Conducting meetings with subordinate employees
• Maintaining effective vendor relationships

As a Retail Assistant Manager for Pilot Flying J, you will build, coach, manage and develop teams from a staffing, interviewing, hiring and training standpoint.

Additional responsibilities for the Retail Assistant Manager include:

• Driving sales
• Managing team members
• Tracking inventory
• Providing customer service
• Performing P&L analysis

Pay Rates Starting between: $53,300.00 - $85,200.00 / year, plus short term monthly incentive opportunity.

Qualifications

As a Retail Assistant Manager, you must exemplify integrity and accountability at the managerial level as well as demonstrate excellent team leadership skills. Furthermore, you must be able to work a flexible schedule of nights, days, weekends and holidays.

Additional requirements of the Retail Assistant Manager include:

• Minimum 2-3 years of management experience in the retail, restaurant, grocery or other service industry with responsibility for financial results
• Previous management proficiency in high volume retail with P&L accountability
• Ability to create and maintain a customer focused culture

Additional Information

• Fuel Discount
• Nation-wide Medical Plan/Dental/Vision
• 401(k)
• Flexible Spending Accounts
• Adoption Assistance
• Tuition Reimbursement
• Flexible Schedule
• Weekly Pay