Travel Agent - Remote

YO AI Labs; Maryland; Remote; USD 57,308,000 - 100,289,000; Full time

Job summary

YO AI Labs is seeking an experienced Travel Agent to support travel-related projects by providing expert guidance on travel planning, customer service, booking processes, and sales strategies.

The role involves assisting with itinerary development, handling queries, refining booking workflows, and applying negotiation techniques to optimize travel solutions, collaborating with project teams and documenting findings.

Qualifications

• 5+ years of experience as a Travel Agent or in a related travel consultancy role.
• Strong knowledge of travel booking processes, destinations and industry trends.
• Excellent problem-solving and customer relationship management skills.
• Experience handling diverse customer requirements and resolving travel-related issues.

Responsibilities

• Assist with travel planning and itinerary development.
• Provide excellent customer service and resolve travel-related queries.
• Review and improve travel booking processes and communication.
• Develop travel scenarios and recommend suitable travel solutions.
• Apply effective sales and negotiation techniques.
• Collaborate with project teams and provide clear, accurate documentation.

Skills

Customer Service

Travel Planning & Scheduling

Reading Comprehension

Sales & Negotiation

Strong Written & Verbal Communication

Attention to Detail

Job description

Job Title: Travel Agent

Location: Remote
Job Type: Contractor
Pay: $20-$35/hour

Job Overview

We are seeking an experienced Travel Agent to support travel-related projects by providing expert guidance on travel planning, customer service, booking processes, and sales strategies.

Key Responsibilities

• Assist with travel planning and itinerary development.
• Provide excellent customer service and resolve travel-related queries.
• Review and improve travel booking processes and communication.
• Develop travel scenarios and recommend suitable travel solutions.
• Apply effective sales and negotiation techniques.
• Collaborate with project teams and provide clear, accurate documentation.

Required Skills

• Customer Service
• Travel Planning & Scheduling
• Reading Comprehension
• Sales & Negotiation
• Strong Written & Verbal Communication
• Attention to Detail

Qualifications

• 5+ years of experience as a Travel Agent or in a related travel consultancy role.
• Strong knowledge of travel booking processes, destinations, and industry trends.
• Excellent problem-solving and customer relationship management skills.
• Experience handling diverse customer requirements and resolving travel-related issues.