Travel Advisor

AZUR Travel Co; Fall River (MA); On-site; USD 45,000 - 60,000; Full time

Job summary

A family-owned Tour Operator is seeking a Travel Advisor to manage travel arrangements and ensure customer satisfaction. The role involves coordinating itineraries and providing expert advice on destinations and travel options. Ideal candidates will have a Bachelor's degree in Hospitality or Tourism, strong organizational skills, and experience in the travel industry. Knowledge of Portuguese is a plus. Join a dynamic team focused on creating memorable travel experiences.

Qualifications

• Proven customer service skills in a travel context.
• Experience in planning and organizing travel arrangements.
• Strong attention to detail for itinerary management.

Responsibilities

• Manage travel arrangements and coordinate itineraries.
• Ensure customer satisfaction and provide exceptional service.
• Assist clients in creating customized travel plans.

Skills

Customer Satisfaction and Customer Service skills

Attention to detail

Organizational skills

Ability to work well in a team

Knowledge of Portuguese language and culture

Education

Bachelor's degree in Hospitality, Tourism, or related field

Job description

AZUR Travel is a family-owned Tour Operator, specializing in providing unique and memorable travel experiences. With a focus on balancing sightseeing, free time, and optional activities, AZUR ensures clients enjoy a relaxing vacation. The company has a young and dynamic team with vast experience and knowledge in creating exceptional travel experiences.

Role Description

This is a full-time on-site role for a Travel Advisor at AZUR Travel. The Travel Advisor will be responsible for managing travel arrangements, ensuring customer satisfaction, and providing top-notch customer service to clients. The role will involve coordinating travel itineraries and creating memorable experiences for travelers.

As a Travel Advisor, you will be responsible for planning and booking trips for clients, providing expert advice on destinations, accommodations, and travel options, and ensuring a seamless experience from start to finish. You will assist clients in creating customized travel itineraries, offer recommendations based on their preferences, and manage bookings with airlines, hotels, and other service providers.

Qualifications

• Customer Satisfaction and Customer Service skills
• Experience in Travel Arrangements and working in a Travel Agency
• Strong attention to detail and organizational skills
• Knowledge of Portuguese language and culture is a plus
• Previous experience in the travel industry is beneficialAbility to work well in a team-oriented environment
• Bachelor's degree in Hospitality, Tourism, or related field