Travel Advisor

AAA Auto Club Enterprises; Avon (OH); On-site; USD 32,000 - 48,000; Full time

Benefits offered by this job

Health coverage

401K match

Tuition assistance

Floating holidays

Parental leave

Wellness programs

Employee discounts

Job summary

AAA Auto Club Enterprises is seeking a Travel Consultant in Avon, OH to sell international and domestic travel packages, including cruises, land packages, air, car and hotel arrangements. You will share knowledge from personal experience, build lasting member relationships and tailor recommendations to meet expectations.

This role emphasizes sales, customer service, and an ability to navigate multiple systems while maintaining organized paperwork and meeting goals.

Qualifications

• A high school diploma is required.
• Must pass a comprehensive criminal background check and thorough urine sample drug screening.
• Prefer candidates with at least 2 years of successful retail sales or banking experience or a leisure travel agency background within a goal-orientated environment.

Responsibilities

• Sells international and domestic travel packages including cruises, land packages, travel itineraries, air, car, and hotel.
• Shares knowledge and expertise from personal experiences and/or education study trips.
• Develops long-standing relationships with our members and builds referral and repeat business.
• Makes appropriate recommendations to ensure the trip experience is more than expected and tailored to the member's expectations.
• Cross-sell relevant products to enhance the trip experience.

Skills

High school diploma

Background check

Retail sales experience

Tools

Microsoft Office

Job description

Discovering the World- One Member at a Time!

A love of travel attracts many people to the field, but to succeed a Travel Consultant must be passionate about travel and the endless opportunities it brings to bridge history, cultures and cuisine. Successful Travel Consultants must have a strong sales drive, organizational skills with an eye for detail, ability to multi-task in a fast-paced environment, demonstrated proficiency in navigating computers and various programs; must possess good written and oral communication skills and the ability and interest to be in a continuous learning curve.

What does a AAA Travel Consultant do?

• Sells international and domestic travel packages including cruises, land packages, travel itineraries, air, car, and hotel
• Shares knowledge and expertise from personal experiences and/or education study trips
• Develops long-standing relationships with our members and builds referral and repeat business
• Makes appropriate recommendations to ensure the trip experience is more than expected and tailored to the member's expectations
• Cross-sell relevant products to enhance the trip experience, such as AAA Member Rewards Credit Card, and identify theft referrals

For the right individual, this opportunity will be a career path for future leadership opportunities. As you progress you will be evaluated to determine proficiencies in sales, customer service, administrative, operations, up-selling, cross-selling and meeting goals. Successful completion of evaluations may result in continued growth opportunities to expand into leadership as a manager.

Benefits

• We offer extensive training to aid you in your career development through The Auto Club University
• Regular recognition through various company programs and incentives for trips, cash and prizes
• Company sponsored IATAN cards, providing exclusive travel consultant discounts
• Love to travel? Personal travel opportunities at discounted pricing
• Corporate benefits for insurance products
• Paid educational study trips are available for our consultants to promote career development
• Quarterly incentives/bonuses for achieving established production tiers

Required / Preferred Skills

• A high school diploma is required
• Must pass a comprehensive criminal background check and thorough urine sample drug screening
• Prefer candidates with at least 2 years of successful retail sales or banking experience or a leisure travel agency background within a goal-orientated environment

Qualifications

• Travel is not just a hobby or a wish, it’s your passion
• Must be available to work most Saturdays and some evenings to support goal achievement
• Must complete our Travel Consultant Trainee program, which requires some travel for training
• Driven by sales and exceeding goals
• Computer savvy with ability to navigate between multiple systems and web browsers, Microsoft Office, and can type at least 30WPM
• Strong and very comfortable relationship with paperwork, and very organized

Remarkable benefits

• Health coverage for medical, dental, vision
• 401(K) saving plans with company match
• Tuition assistance
• Floating holidays and PTO for community volunteer programs
• Paid parental leave
• Wellness programs
• Employee discounts (membership, insurance, travel, entertainment, services and more!)

Auto Club Enterprises is the largest club within the national AAA federation. We have nearly 17,000 employees in 24 states helping more than 18 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. With our national brand recognition, long-standing reputation since 1900, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team.

AAA is an Equal Opportunity Employer

Our organization participates in E-Verify