Trauma‑Informed Case Planner (Green House)

Good Shepherd Services; New York (NY); On-site; USD 50,000 - 55,000; Full time

Job summary

Good Shepherd Services in the Bronx, NY is seeking a Case Planner for the Green House to manage 15–20 cases, coordinate with social workers and permanency staff, and ensure ACS mandates are met.

You will conduct home visits, prepare reports, attend court hearings, and collaborate with families to develop lasting permanency plans using Sanctuary Model tools.

Qualifications

• Experience working with families and adolescents in the child welfare system.
• Strong verbal and written communication skills.
• Ability to travel within New York City by public transportation.
• Ability to work flexible hours including two evenings.
• Knowledge of case planning and permanency processes.

Responsibilities

• Maintain primary case planning responsibility for 15–20 cases.
• Establish contact with families to provide information about the program.
• Conduct home visits with families for observation and permanency planning.
• Attend court and permanency hearings.
• Write FASPs and Permanency Hearing Reports and maintain documentation.

Skills

Family services

Communication skills

Interpersonal skills

Time management

Job description

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In the context of child-centered, family-focused practice to promote permanency, safety, and well-being, and to reduce length of stay in foster care, the Case Planner provides comprehensive casework services for both youth and families. The Case Planner provides all case management services and ensures that all ACS mandates are met. Casework delivery is to be consistent with Good Shepherd Services’ philosophy and within city and state mandates.

Job Title:Case Planner, Green House

Reports to:Program Director & Social Service Supervisor

Location: 2190 University Avenue, Bronx, NY 10453

Hours: 40 Hours/Week; Non-Exempt Position requires staff to be on-site. Hybrid schedules are based on program needs and at the leadership's discretion.

Salary Range:50k-55k based on education and relevant experience

Major Duties:

• Maintain primary case planning responsibility for 15 - 20 cases in collaboration with the social worker and permanency worker.
• Establish immediate contact with families to provide information about the program.
• Conduct home visits with families/significant others of youth after admission for observation, monitoring purposes and to facilitate reconciliation, reunification and permanency.
• Assess homes for diagnostic purposes to ensure the safety of youth and family while at home and complete home safety assessments.
• Facilitate family visits, including visits with siblings in foster care.
• Attend court and permanency hearings.
• Write FASPs and Permanency Hearing Reports.
• Manage case load of AWOL and suspended payment youth.
• Obtain warrants for all AWOL youth.
• Be available on-call as needed
• Develop community relationships and communicate with all collaterals, including ACS.
• In collaboration with the social worker, work with full treatment team, family and youth to develop the most appropriate permanency plan with emphasis on lasting family connections and/or other permanent caring connections in the community.
• Attend treatment team meetings, service plan reviews and FTCs; provide relevant input.
• Maintain appropriate and relevant documentation of all contacts and events.
• Perform other duties as assigned. Attend all program events. Help prepare/clean-up for events.
• Promote the use of the Missouri Approach within the program.
• Effectively use and practice the Sanctuary Model tools such as safety plans, community meetings, psycho-education groups, team meetings, red flag reviews, treatment planning conferences and self care in the department/program to create a non violent and trauma-sensitive culture.
• Promote and model the seven Sanctuary Model commitments to create a non violent and trauma sensitive culture.
• Integrate the Sanctuary Model SELF (Safety, Emotional Management, Loss and Future) Framework into daily practice to ensure quality care and an effective work environment.

Qualifications:

• Experience working with families and adolescents in the child welfare system required.
• Must be able to establish working relationships with participants in need of supportive services.
• Must have working knowledge of Connections.
• Must have excellent verbal and written communication skills.
• Ability to work flexible hours, including two evenings.
• Ability to use public transportation to travel throughout New York City.
• Must be able to utilize the program’s chosen behavior management and de-escalation method.
• Must have a commitment to the GSS approach of youth and family development and trauma informed practice and ACS Principles to promote safety, permanency and well-being.
• Must have a commitment to work from a strength-based, youth and family development and trauma-informed perspective.
• Valid NYS Driver’s License strongly preferred.

Good Shepherd Services is a leading multi-service agency with more than 85 programs that serve over 30,000 youth and families each year – and builds on their strengths to help them gain skills for success. At Good Shepherd we respect the dignity and worth of every person and reject intolerance, inequity and injustice in whatever form it may take. Voted one of the top 100 places to work in NYC by Crain’s New York, Good Shepherd Services offers a fantastic work environment, a collaborative team dedicated to fulfilling our mission, and an amazing array of benefits. Join our team and help make a difference!

General Requirements: All staff are expected to be committed to the mission, vision, and values of Good Shepherd Services, which includes involvement in quality improvement activities and a willingness and ability to work within a culturally diverse environment.

Good Shepherd Services is committed to providing an inclusive and welcoming environment for all members of our staff, participants, volunteers, subcontractors, and vendors. We do not and shall not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations. These activities include, but are not limited to, hiring and firing of staff, selection of volunteers and vendors, and provision of services.