Transporter

UnityPoint Health; Waterloo (IA); On-site; USD 19,000 - 23,000; Part time

Benefits offered by this job

Paid time off

401K matching

Employee recognition program

Dental insurance

Health insurance

Paid holidays

Short and long-term disability

Tuition reimbursement

Adoption assistance

Daily Pay

Job summary

UnityPoint Health is seeking a Transporter to support patient flow and safe transport throughout the hospital. This PRN role requires providing timely, respectful movement of patients, equipment, and supplies, while coordinating with clinical teams to ensure comfort and safety.

Strong communication and professionalism are essential. You will work in a fast-paced environment with shift coverage during 7 AM to 8 PM and on-demand scheduling.

Qualifications

• Six months of customer service experience or similar work environment.
• Ability to verify patient identity and communicate transport details clearly.
• BCLS certification required within 60 days of hire.

Responsibilities

• Provide safe, timely transportation for patients throughout the hospital using wheelchairs and carts.
• Verify patient identity, communicate transport process, and support comfort and safety.
• Respond to transport requests, relay information to care teams, assist during emergencies.
• Follow safe patient handling practices and document movements in electronic systems.
• Maintain a clean, organized environment and demonstrate professionalism in every interaction.

Skills

Customer service

Communication

Professionalism

Safety awareness

Education

High School Diploma/GED

Tools

Electronic systems

Job description

• Shift: department open from 7a-8p; scheduled hours on as needed basis
• Job ID: 188309

• Area of Interest: Patient Care
• FTE/Hours per pay period: .01
• Department: Call Center
• Shift: department open from 7a-8p; scheduled hours on as needed basis
• Job ID: 188309

Shift: PRN; hours vary between 7 AM - 8 PM; hours scheduled on an as‑needed basis

Join a team dedicated to delivering exceptional patient care behind the scenes. As a Transporter, you will play a vital role in ensuring the safe, timely, and respectful transport of patients, equipment, and essential items throughout the hospital. Working closely with clinical teams, you will help maintain a safe environment, support patient comfort, and contribute to efficient daily operations. This is a rewarding opportunity for someone who enjoys helping others and making a difference every day.

Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in. Here are just a few:

• Expect paid time off, parental leave, 401K matching and an employee recognition program.
• Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members.
• Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family.

With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together.

And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience.

Find a fulfilling career and make a difference with UnityPoint Health.

Responsibilities

• Provide safe, timely transportation for patients throughout the hospital using wheelchairs and carts.
• Verify patient identity, communicate clearly about the transport process, and support patient comfort and safety.
• Respond promptly to transport requests, relay important patient information to care teams, and assist during urgent situations, including emergency response activities.
• Follow safe patient handling practices and identify patient-specific needs to ensure quality care.
• Transport equipment and supplies between departments, maintain and sanitize transport equipment, and report maintenance concerns.
• Accurately document patient movement in electronic systems while adhering to HIPAA, infection prevention, OSHA, and hospital safety standards.
• Help maintain a clean, organized environment and demonstrate professionalism in every interaction.

Qualifications

Education:

• High School Diploma/GED or equivalent degree required.

Experience:

• Six (6) months of experience in customer service required.
• Previous patient transport experience preferred.

License(s)/Certification(s):

• Basic Life Support (BCLS) through the American Heart Association required.
• Management of Aggressive Behavior through the Management of Aggressive Behavior Training International Inc (MOAB) preferred.
• IA Child Abuse Mandatory Reporter training in state(s) where providing care required within 60 days of hire.
• IA Dependent Adult Abuse Mandatory Reporter Training in state(s) where providing care required within 60 days of hire.