Transporter

3200 North Shore Medical Center, Inc.; Salem (MA); On-site; USD 50,747,000 - 61,635,000; Full time

Job summary

North Shore Medical Center, Inc. in Salem, MA is seeking a dedicated Transportation Aide to facilitate safe and efficient movement of patients, equipment, and supplies inside the hospital.

You will work with nurses and other clinicians to ensure timely deliveries and a high level of patient comfort. The role requires excellent communication, attention to detail, and adherence to infection control protocols.

Qualifications

• High School Diploma or equivalent preferred.
• BLS certification preferred.
• Experience in transportation, preferably in healthcare or customer service (1–2 years).
• Excellent communication, attention to detail, multitasking ability.
• Basic computer skills for record-keeping.

Responsibilities

• Safely transport patients within the healthcare facility, including from their rooms to departments such as radiology, surgery, and physical therapy.
• Assist patients with boarding and disembarking from transportation vehicles, ensuring comfort and well-being.
• Transport medical equipment, supplies, and specimens between departments and storage areas.
• Ensure proper handling and care of delicate and sensitive equipment.
• Adhere to infection control and safety protocols while handling and transporting materials.
• Coordinate transportation requests and schedules to ensure prompt and efficient service.
• Collaborate with nurses, physicians, and other healthcare professionals to prioritize transportation needs and accommodate urgent requests.

Skills

Communication skills

Attention to detail

Following directions

Infection control knowledge

Basic computer skills

Education

High School Diploma or Equivalent

Job description

Site

North Shore Medical Center, Inc.

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries.

Job Summary

Responsible for facilitating the safe and efficient transportation of patients, medical equipment, and supplies within the healthcare facility.

Responsible for coordinating transportation logistics, ensuring timely and accurate delivery, and maintaining a high level of professionalism and customer service.

Does this position require Patient Care? No

Essential Functions

• Safely transport patients within the healthcare facility, including from their rooms to various departments, such as radiology, surgery, and physical therapy.
• Assist patients with boarding and disembarking from transportation vehicles, ensuring their comfort and well-being.
• Transport medical equipment, supplies, and specimens between departments and storage areas.
• Ensure proper handling and care of delicate and sensitive equipment.
• Adhere to infection control and safety protocols while handling and transporting materials.
• Coordinate transportation requests and schedules to ensure prompt and efficient service.
• Collaborate with nurses, physicians, and other healthcare professionals to prioritize transportation needs and accommodate urgent requests.

Qualifications

Education High School Diploma or Equivalent preferred

Can this role accept experience in lieu of a degree? yes

Licenses and Credentials

Basic Life Support [BLS Certification] - Data Conversion - Various Issuers preferred

Experience

Experience in transportation, preferably in a healthcare or customer service environment 1-2 years preferred

Knowledge, Skills and Abilities

• Excellent communication skills, with the ability to interact effectively with patients, families, and healthcare professionals.
• Strong attention to detail and organizational skills, with the ability to multitask and prioritize assignments in a fast-paced environment.
• Ability to follow directions, work independently, and demonstrate sound judgment in decision-making.
• Knowledge of infection control and safety protocols, particularly as they relate to patient transport and handling of medical equipment.
• Basic computer skills for record-keeping and documentation purposes.

Additional Job Details (if applicable)

• Physical Requirements Standing Frequently (34-66%)
• Walking Frequently (34-66%)
• Sitting Occasionally (3-33%)
• Lifting occasionally (3-33%) 35lbs+ (w/assisted device)
• Carrying occasionally (3-33%) 35lbs+ (w/assisted device)
• Pushing occasionally (3-33%)
• Pulling occasionally (3-33%)
• Climbing occasionally (3-33%)
• Balancing frequently (34-66%)
• Stooping occasionally (3-33%)
• Kneeling occasionally (3-33%)
• Crouching occasionally (3-33%)
• Crawling occasionally (3-33%)
• Reaching occasionally (3-33%)
• Gross Manipulation (Handling) frequently (34-66%)
• Fine Manipulation (Fingering) frequently (34-66%)
• Feeling constantly (67-100%)
• Foot Use Rarely (Less than 2%)
• Vision - Far Constantly (67-100%)
• Vision - Near Constantly (67-100%)
• Talking Constantly (67-100%)
• Hearing Constantly (67-100%)

Remote Type

Remote Type Onsite Work Location 81 Highland Avenue

Scheduled Weekly Hours

40

Employee Type

Regular Work Shift Day (United States of America)

Pay Range

$17.71 - $21.51/Hourly Grade 1

Employer Statement

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth.

EEO Statement

EEO Statement: 3200 North Shore Medical Center, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline. Combat disease. Hold a hand. Help people. Impact the world. Mass General Brigham is a passionate, welcoming community where minds meet caring hearts. Are you ready? Our history includes New England hospitals founded over 200 years ago, some of the first and most prestigious hospitals in the world. Built on the legacy of two leading academic medical centers, we’re more than a system—we’re leaders in the practice of medicine. Mass General Brigham is committed to serving the community. We are dedicated to enhancing patient care, teaching and research, and taking a leadership role as an integrated health care system. We recognize that increasing value and continuously improving quality are essential to maintaining excellence.