Transporter

BMC Software; Boston (MA); Presencial; USD 26.000 - 31.000; A tiempo parcial

Descripción de la vacante

BMCHS is seeking a part-time Transporter to safely move patients and equipment across departments, supporting physicians, nurses and therapists. The role emphasizes patient comfort, cleanliness of gear, and strict adherence to hospital policies.

Responsibilities include rapid response to transport requests, identity verification, and collaboration with nursing and support staff to ensure timely, safe transport services while maintaining patient dignity and privacy.

Formación

• Requires customer service experience and ability to interact with patients, families and staff.
• Strong communication skills and ability to follow instructions.
• Must be able to read, write and speak English clearly.
• Ability to work collaboratively in a hospital setting and maintain patient confidentiality.

Responsabilidades

• Responds to transport requests with urgency, meeting time goals.
• Ensures patient safety by using approved rolling equipment and following procedures.
• Transports patients between departments and care areas by wheelchair, stretcher, or bed.
• Verifies patient identity and maintains confidentiality of information.
• Maintains and cleans transport equipment; reports repairs as needed.
• Follows dispatch system protocols and hospital policies.

Conocimientos

Customer service

Communication skills

English proficiency

Teamwork

Educación

High school diploma or GED

Descripción del empleo

POSITION SUMMARY :

Responsible for the safe, timely and accurate transport of patients, medical equipment and patient-related items to their destinations enabling physicians, nurses, technicians, and therapists to perform their duties in an effective manner. Ensures positive patient and customer satisfaction, proper utilization of body mechanics, adherence to policies, procedures and standards established by the Hospital, Department and Regulatory Agencies. Acts as a positive role model and team player demonstrating HHC mission and values. Must be sensitive and attentive to all patient/guest needs.

Position : Transporter

Department : Patient-Equip Transport NP

Schedule : Part Time (Part-Time, Weekends)

ESSENTIAL DUTIES & RESPONSIBLITIES:

• Responds to transport requests with a sense of urgency, meeting time delivery goals and key performance indicators.
• Ensures patient safety by following established procedures and using only approved rolling equipment.
• Ensures proper transport of patients with specific needs, for example: those requiring oxygen tanks, cardiac cath patients, young children or elderly patients, IV’s, drainage tubes, etc.
• Ensures oxygen tanks are not empty/tank has enough oxygen for entire transport.
• Ensures the comfort of the patient throughout entire request by being attentive; offers blankets, checks modesty, and only engages in appropriate conversation involving the patient.
• Follows department protocols using dispatch system appropriately.
• Utilizes ticket-to-ride documentation before leaving the unit with a patient.
• Transport patients between departments and to and from patient care areas as well as to and from inpatient and outpatient areas for the purpose of prescheduled and unscheduled procedures; via wheelchair, stretcher, bed and other transport equipment, or ambulation as requested.
• Notifies nursing personnel, clinician, technician and/or reception upon arrival for patient.
• Verifies correct patient identification, comparing information from pager/phone to patient wristband; obtains correct chart, verifies proper mode of transportation and confirms standard precautions.
• Maintains patient’s chart during transport and ensures confidentiality of patient information at all times.
• Performs other duties as assigned and when required.
• Collects and returns wheelchairs and stretchers and various equipment to their proper locations.
• Disinfects and cleans transport equipment before and after each patient use and as required.
• Maintains equipment and reports equipment needing repairs.
• Patient Transport Services may include a service line for managing hospital equipment.
• Must follow all cleaning guidelines and special procedures for gathering, cleaning, maintaining and distributing hospital equipment such as IV pumps, IV poles, beds, stretchers, wheelchairs, wound vacs, CVVH machines, compression pumps, etc.
• Must perform frequent rounding and stocking to maintain PAR levels.
• Responsible for proper tag out procedures on all broken equipment.
• Follows hospital department protocols for checking in patients and verifying their identity and following specific precautions identified.
• Ensures comfort of the patient in all cases.
• Alerts caregivers immediately to any signs of patient distress or equipment malfunction.
• Assists hospital staff when needed in moving patients.
• Works closely with hospital staff and openly communicates and problem solves to ensure client and patient needs are met.
• Considers needs of family members and visitors of patients when necessary.
• Meets all performance related standards including response, active and completion times.
• Ensures timely response to all patient and patient-related transportation requests and logs into dispatching system immediately in accordance with established guidelines.
• Adheres to all policies, procedures and standards established by all regulatory agencies including but not limited to Federal, State, JCAHO, OSHA, and CDC.
• Maintains a patient/customer focus fostering a teamwork environment.
• Follows hospital specific protocols, for example: isolation and radiation precautions.
• Adheres to standard universal and disease‑specific precautions and the OSHA blood borne pathogen standard.
• Uses safe lifting procedures and practices when transferring patients to and from wheelchairs, stretchers, beds, etc.
• Strives for professional and personal growth.
• Actively Participates in orientation, training, meetings and daily huddles.
• Adheres to all Human Resource policies and procedures including those listed in the Employee Handbook, HHC Code of Conduct, departmental guidelines, standard work documents and new initiatives.
• Performs other duties as needed.

(The above statements in this job description are intended to depict the general nature and level of work assigned to the employee(s) in this job. The above is not intended to represent an exhaustive list of accountable duties and responsibilities required).

JOB REQUIREMENTS

EDUCATION:

• High diploma or GED preferred

CERTIFICATES, LICENSES, REGISTRATIONS REQUIRED :

• Obtaining and the maintenance of CPR preferred

EXPERIENCE:

• Requires 6-12 months of experience in customer service or patient transportation.

KNOWLEDGE AND SKILLS:

• Requires heavy lifting and pushing, pullingand standing.
• Requires the interpersonal skills necessary to communicate clearly to interact appropriately with nursing staff, patients, families/visitors, physicians, and other hospital staff.
• Work requires demonstrated ability to effectively speak, read, and write English.
• Work requires ability to follow instructions, work independently and efficiently to complete assigned work.

Compensation Range:

$18.86- $22.54

This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, and licensure/certifications directly related to position requirements. In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), contract increases, Flexible Spending Accounts, 403(b) savings matches, earned time cash out, paid time off, career advancement opportunities, and resources to support employee and family wellbeing.

Equal Opportunity Employer/Disabled/Veterans