Transportation Supervisor-2nd Shift

Food Authority, INC; Westborough (MA); On-site; USD 70,000 - 92,000; Full time

Benefits offered by this job

Competitive salary

Career advancement

Medical, dental, and vision insurance

Paid time off

401(k) with company match

Job summary

Food Authority, INC is seeking a Transportation Supervisor to oversee daily transportation operations, ensuring safe, timely, and compliant delivery of food products. This role supervises drivers, maintains FIFO practices, and enforces DOT regulations to support fleet performance and customer satisfaction.

The position requires strong leadership, knowledge of DOT standards, and experience with TMS and fleet operations.

Qualifications

• Proven experience in transportation or fleet operations, with a supervisory or leadership role.
• Strong knowledge of DOT regulations, safety standards, and compliance requirements.
• Proficiency with Transportation Management Systems (TMS), routing software, GPS, and related technologies.
• Bilingual (Spanish) skills are a plus.

Responsibilities

• Plan, coordinate, dispatch, and monitor transportation routes while ensuring DOT compliance.
• Supervise daily transportation operations, including drivers and driver helpers.
• Oversee fleet maintenance, inspections, and repairs to ensure vehicle safety and minimize downtime.
• Monitor fuel usage, mileage, and performance metrics to optimize efficiency.
• Coordinate with vendors such as Ryder and Penske for equipment and services.
• Lead driver onboarding and ongoing training, including CDL compliance and safety programs.
• Maintain safety documentation and ensure full DOT compliance (HOS, files, testing).
• Debrief drivers post-route and manage documentation and tracking systems.

Skills

Leadership

Communication

Attention to detail

TMS software

GPS

Microsoft Excel

Problem solving

DOT regulations

Bilingual Spanish

Flexible schedules

Tools

TMS

GPS software

Excel

Job description

Career Opportunities with Food Authority, INC

Current job opportunities are posted here as they become available.

Since 1977, Food Authority has focused on one goal: delivering the highest-quality products and services with unmatched reliability. Our skilled team ensures the efficient transportation of fresh food and inventory merchandise. With locations in Melville, NY; Jessup, MD; and Westborough, MA, Food Authority continues to grow while maintaining a strong commitment to customer service, safety, and employee success.

Position Summary

The Transportation Supervisor is responsible for exceeding customer service expectations by ensuring the safe, timely, and compliant transportation of food products to customer locations. This role oversees daily transportation operations, supervises drivers and helpers, ensures temperature-controlled and undamaged deliveries, maintains FIFO inventory practices at customer locations, and enforces company policies and DOT regulations. This position plays a critical role in fleet performance, driver development, customer satisfaction, and safety

Key Responsibilities

• Plan, coordinate, dispatch, and monitor transportation routes while ensuring compliance with DOT regulations
• Supervise daily transportation operations, including drivers and driver helpers.
• Oversee fleet maintenance, inspections, and repairs to ensure vehicle safety and minimize downtime
• Monitor fuel usage, mileage, and operational performance metrics to optimize efficiency
• Manage transportation equipment and coordinate with vendors such as Ryder and Penske
• Lead driver onboarding and ongoing training, including CDL compliance and safety programs
• Facilitate annual and recurring training (e.g., Samsara, ELD, defensive driving, refrigeration, liftgate, visibility, accident protocols)
• Audit DVIRs and delivery practices regularly and coach employees based on performance trends
• Ensure full DOT compliance, including HOS, qualification files, drug and alcohol testing, and safety documentation
• Investigate accidents, incidents, and near misses; implement corrective and preventative actions
• Promote and maintain a strong safety culture and actively participate in safety committees
• Monitor KPIs such as on-time delivery, vehicle utilization, and driver productivity
• Prepare and review operational reports to support data-driven decision-making
• Liaise with stores, customers, drivers, and vendors to resolve transportation issues and maintain high service levels
• Debrief drivers’ post-route and manage documentation and tracking systems
• Provide route coverage as needed in emergency situations and perform duties in accordance with SOPs and company policies.

Qualifications & Requirements

• Proven experience in transportation or fleet operations, with demonstrated success in a supervisory or leadership role
• Strong leadership, communication, and team-building skills with the ability to motivate and influence a diverse workforce
• Highly organized with excellent attention to detail, particularly in training and operational execution
• Proficiency with Transportation Management Systems (TMS), routing software, GPS, and related technologies
• Strong computer skills, including Microsoft Word and Excel, and familiarity with scanning tools
• Excellent problem-solving, decision-making, and multitasking abilities in a fast-paced environment
• Thorough understanding of DOT regulations, safety standards, and compliance requirements
• Bilingual (Spanish) skills is a plus
• Ability to work flexible schedules, including evenings, weekends, holidays, and overnight shifts (including Friday and Sunday nights)

Why Choose Food Authority?

Food Authority is a growing organization that values its employees and invests in their success. We offer:

• Competitive salary commensurate with experience
• Opportunities for career advancement
• Medical, dental, and vision insurance
• Paid time off
• 401(k) with an excellent company match

We are an Equal Employment Opportunity Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Age, Disability, Ancestry, Veteran Status, Genetic Information. In addition to federal law requirements, the Food Authority complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.