Transportation Supervisor

Waste Resource Management; San Antonio (TX); On-site; USD 30,000 - 41,000; Full time

Benefits offered by this job

Competitive pay

Benefits package

Career growth

PTO

Life and disability insurance

Employee assistance program

Job summary

Waste Resource Management, Inc. is seeking a Transportation Supervisor to coordinate the daily transportation fleet and schedule drivers and service vehicles for safe, timely service delivery.

You will work with drivers, customers, and the operations team to address service issues, monitor DOT compliance and Hours of Service, and provide real-time solutions to keep operations running smoothly. We offer competitive hourly pay and comprehensive benefits.

Qualifications

• Dispatching experience in waste management or transportation preferred.
• High school diploma or equivalent; logistics/transportation cert is a plus.
• Experience with Excel and Word (intermediate to advanced).
• Route driving experience encouraged.
• Experience reporting financial information to upper management is a plus.

Responsibilities

• Schedule and dispatch drivers and service vehicles using routing software and communications tools.
• Relay orders and information to drivers, supervisors, and field inspectors.
• Prepare daily routes and work orders in routing software.
• Coordinate with customers and operations to address questions and service requests.
• Monitor driver hours and vehicle utilization to optimize schedules.
• Ensure DOT compliance and safety policies are followed.

Skills

Dispatching

Office 365

Routing software

Customer service

Problem solving

Education

High School diploma

Logistics or transportation management certification

Tools

Excel

Word

Routing software

Job description

Welcome to Waste Resource Management (WRM)

At Waste Resource Management (WRM), we go beyond operating trucks —we are dedicated to environmental protection and delivering exceptional service. With a presence across Texas, Colorado, Florida, and Nevada, our affiliated companies—SouthWaste Disposal LLC, Silver City Processing, and McDonald Farms, Inc.—offer comprehensive solutions for liquid waste recycling and transportation.

Join a Company That Values You

At WRM and affiliated companies, your work matters—for the environment, our clients, and your career. If you’re ready to drive for a company that pays well, offers a competitive benefits package, operates safely, and supports your growth, we want to hear from you.

Job Overview

The Transportation Supervisor, under the direction of the Operations Manager, is responsible for coordinating and overseeing the daily operations of the company’s transportation fleet. This role ensures drivers, equipment, and service vehicles are scheduled and dispatched effectively to support the safe, efficient, and timely delivery of services to customers.

The Transportation Supervisor works closely with drivers, customers, and the operations team to coordinate material transportation and external service needs, address scheduling or service issues, and maintain compliance with company safety standards and transportation requirements.

Why join WRM and affiliated companies?

• Competitive Hourly Pay: Market-basedpay with annual performance reviews and pay increases based on company and individual performance.
• Comprehensive Benefits: Choose from one of three medical plans, based on your needs, dental, and vision coverage; along with 401(k) with 5% company match
• Career Growth: Training programs and advancement opportunities in wastewater operations and environmental services
• Paid Time Off: Generous PTO policy accrues from day 1, with floating and company-paid holidays.
• Additional Perks: Company-paid life and disability insurance, employee assistance program, and more
• Supportive Leadership: Leadership that values safety, professionalism, and growth

Essential Job Functions

• Familiar with Office 365 and online dispatch portals to schedule and dispatch drivers and service vehicles according to customer requests, specifications, or needs, using radios or telephones and computers.
• Relays work orders, messages, and information to or from drivers, supervisors, and field inspectors using telephones or two-way radios.
• Prepares daily routes by creating work orders through the routing software program.
• Confers with customers or supervising personnel to address questions, problems, and requests for service or equipment.
• Monitors personnel or equipment locations and utilization to coordinate service and schedules.
• Records and maintains files of customer requests, work or services performed, and other dispatch information.
• Handles and resolves service interruptions, vehicle breakdowns, and other operational issues as they arise.
• Provides real-time solutions to minimize disruption to services and ensure timely completion of deliveries.
• Determines types or amounts of equipment, vehicles, materials, or personnel required according to work orders or specifications.
• Manages difficult or emotional customer situations and solicits customer feedback to improve service.
• Collects data from the plant and compiles reports that include volume, daily accidents, and hours of service for upper management.
• Collects data from the Driver’s Daily Route sheet and enters mileage into a spreadsheet.
• Handles heavy customer service tasks, such as sending out manifests upon request and calling COD customers to schedule service.
• Ensures compliance with Department of Transportation (DOT) regulations and safety policies.
• Monitors driver hours to prevent violations of Hours of Service (HOS) regulations.
• Operates office machines such as copiers, scanners, and fax machines.
• Ability to handle multiple assignments.
• Ability to work independently and in a team environment.
• Proficiency in troubleshooting and problem-solving.
• Performs other duties as assigned.

What You Need:

• At least 2 years of dispatching experience, preferably in the waste management or transportation industry.
• High school diploma or equivalent; additional training or certification in logistics or transportation management is a plus.
• One to two years of experience working in Excel and Word (Intermediate to advanced knowledge preferred).
• Route Driving Experience
• Minimum of one year of customer service experience.
• Minimum of one year of experience reporting financial information to upper management.
• Grease Trap Cleaning Background (preferred).

We are an equal opportunity employer committed to equal treatment of all employees without regard to race, national origin, religion, gender, age, sexual orientation, veteran status, physical or mental disability, or other basis protected by law.

WRM complies with the ADA and considers reasonable accommodation measures that may be necessary for eligible applicants/employees to perform essential functions.