Transportation Supervisor

Pyramid Healthcare

Mills River (NC)

On-site

USD 25,000 - 28,000

Full time

2 days ago

Be an early applicant

Get more replies from employers

Send a job-specific resume in minutes.

Benefits offered by this job

Medical, Dental, and Vision Insurance

Flexible Spending Accounts

Life Insurance

Paid Time Off

401(k) with Company Match

Tuition Reimbursement

Employee Recognition Programs

Referral Bonus opportunities

Job summary

Pyramid Healthcare in Mills River, NC is seeking a Transportation Supervisor to lead daily operations of our transportation services. You will supervise drivers, coordinate schedules, and develop efficient routes to ensure safe, timely client transport.

The role requires strong leadership, organizational skills, and a commitment to safety within a fast-paced behavioral health environment. Full-time hours Monday–Friday, with a comprehensive benefits package.

Qualifications

High school diploma or equivalent preferred.
Valid driver's license required.
Previous supervisory, transportation, healthcare, or related experience preferred but not required.

Responsibilities

Provide day-to-day supervision to transportation staff.
Coordinate driver scheduling and ensure adequate coverage.
Assist with driver onboarding and training.
Coach drivers and monitor performance.
Develop efficient transportation routes and monitor schedules.
Maintain required reports and documentation.

Skills

Leadership

Organizational skills

Time management

Communication skills

Problem solving

Team player

Attention to detail

Confidentiality

Education

High school diploma

Valid driver’s license

Job description

Pyramid Healthcare is dedicated to offering the highest quality of care to those we serve. A focus on client-focused care establishes our family of brands as respected leaders in addiction treatment, mental health recovery and eating disorder treatment modalities.

Pyramid Healthcare offers comprehensive behavioral healthcare defined by supportive environments that offer patients the strength they need to overcome life’s challenges. We offer behavioral healthcare services – psychiatry, addiction recovery, mental disorder treatment, etc. – that allow clients at all stages of recovery or rehabilitation to reclaim health and well‑being.

Transportation Supervisor

Location

Mills River, NC Silver Ridge Recovery w/ Pyramid Healthcare

Salary

$18.00–$20.00 per hour

Work Hours

Full-Time | Monday–Friday | 7:00 AM–3:00 PM

Benefits

Full Benefits Package

Make a Difference Through Safe, Reliable Transportation

Pyramid Healthcare is seeking a dependable, organized, and team-oriented Transportation Supervisor to oversee the day-to-day operations of our transportation services.

The Transportation Supervisor provides leadership and operational oversight to ensure clients receive safe, reliable, timely, and professional transportation. This role supervises drivers, coordinates transportation schedules and requests, develops efficient routes, supports driver training, maintains required documentation, and ensures compliance with organizational, safety, and regulatory standards.

This is an excellent opportunity for someone with strong leadership and organizational skills who enjoys working in a fast-paced, service-focused environment and wants to make a meaningful impact in behavioral healthcare.

Essential Duties & Responsibilities

Provide day-to-day supervision, direction, and support to transportation staff.
Coordinate driver scheduling and ensure adequate coverage for transportation needs.
Assist with the selection, orientation, onboarding, and training of drivers.
Provide ongoing coaching, feedback, and performance support to drivers.
Coordinate transportation requests and communicate with facility staff regarding scheduling and client transportation needs.
Develop efficient transportation routes based on operational needs, locations, and available drivers.
Monitor transportation schedules and make adjustments as needed to ensure timely service.
Promote and model safe, responsible driving practices and adherence to company transportation policies.
Maintain a safe driving record and ensure drivers follow applicable safety requirements.
Complete and maintain required transportation reports, records, and documentation.
Monitor vehicle needs and communicate maintenance or repair concerns appropriately.
Respond appropriately and professionally to emergency, crisis, weather, traffic, and other unexpected situations.
Maintain confidentiality and exercise discretion when handling client and company information.
Attend required departmental and organizational meetings.
Complete all required training as designated by Pyramid Healthcare and applicable accreditation or licensing entities.
Demonstrate conduct consistent with Pyramid Healthcare's ethical standards and commitment to quality care.
Perform other duties as assigned.

Supervisory Responsibilities

The Transportation Supervisor provides direct supervision and day-to-day leadership to assigned drivers. Responsibilities include assisting with employee selection and onboarding, coordinating schedules, providing training and coaching, monitoring performance, addressing operational concerns, and ensuring appropriate driver coverage to meet transportation needs.

Required Qualifications

Education & Experience

High school diploma or equivalent preferred.
Previous supervisory, transportation, healthcare, or related experience preferred but not required.
Valid driver's license required.
Must maintain a safe driving record and meet company requirements for operating organizational vehicles.

Knowledge, Skills & Abilities

The ideal candidate will demonstrate:

Strong leadership, organizational, and time-management skills.
Ability to coordinate multiple transportation requests and changing priorities.
Ability to develop efficient routes and effectively manage driver availability.
Knowledge of safe driving practices and ability to model appropriate driving behavior.
Basic knowledge of vehicle operation and automobile maintenance.
Excellent verbal, written, and interpersonal communication skills.
Ability to establish and maintain effective working relationships with clients, staff, drivers, and community partners.
Strong problem-solving and decision‑making skills.
Ability to remain calm, professional, and decisive during emergencies or crisis situations.
Ability to work independently while also functioning effectively as part of a team.
Strong attention to detail and ability to maintain accurate documentation.
Ability to maintain confidentiality and professional boundaries.
Flexibility and adaptability in response to changing transportation and operational needs.
Commitment to providing safe, respectful, and client-centered transportation services.

Physical Demands

While performing the duties of this position, the employee is frequently required to talk and hear and regularly required to sit, stand, walk, use hands to operate motor vehicles, computers, office equipment, and other technology, and reach with hands and arms. The employee may occasionally be required to climb stairs, stoop, kneel, crouch, or twist. The position may require lifting and/or moving up to 50 pounds. Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. The position requires the ability to safely operate a motor vehicle and perform the physical functions necessary to support transportation operations.

Work Environment

The Transportation Supervisor works across behavioral healthcare facilities, office environments, company vehicles, and community settings. Local and/or regional travel may be required to support transportation operations. The position regularly interacts with clients, drivers, facility staff, and members of the community. The supervisor must be comfortable working in a dynamic environment where transportation schedules, client needs, traffic, weather, and other operational circumstances may change throughout the day. Employees may be exposed to communicable illnesses and emotionally sensitive or challenging situations while performing the essential functions of the position.

Why Join Pyramid Healthcare?

At Pyramid Healthcare, we believe transportation is more than getting someone from one place to another — it is an essential part of helping individuals access treatment, maintain stability, and move forward in their recovery.

Join a team where your leadership, reliability, and commitment to safety directly contribute to better outcomes for the people we serve.

Pyramid CORE Values

We are committed and proud to live our CORE values and use them to inspire those around us. Our employees are expected to align with these values, behaviors, and standards. We are held accountable for upholding these CORE Values: INTEGRITY is striving to be honest, transparent, and ethical when dealing with clients, staff, and the community. DEDICATION is demonstrating an unwavering commitment to always provide exceptional care and support to those we serve is needed daily. COLLABORATION is a steadfast, team-focused approach; working together to achieve excellence. PASSION is genuine, compelling, and relentless desire to improve lives and support Pyramid Healthcare’s mission.

Total Rewards For Full-Time Positions