The Transportation Shift Supervisor is responsible for assisting in leading daily transportation operations and directing operations in the absence of the Transportation Manager. This position will ensure adherence to all quality assurance programs, develops leadership skills in self and direct report team, while creating a safe working environment according to PJFS standards. This position ensures excellence in customer service through product availability, accurate loads within specified delivery/dispatch windows to Papa John's restaurants. Shift: 10:00 pm start-Sun, Mon, Thurs, Fri.
Duties and Responsibilities
- Assist with administrative duties, including but not limited to payroll, PUC reporting, fuel usage tracking and routing.
- Supervise Delivery Specialists, conduct timely performance reviews and hold regularly scheduled team meetings.
- Assist in training new Delivery Specialists through the use of PJ Food Service SOP Manual. This may include facilitating training routes, assisting in unloading product, coaching proper product handling and training proper paperwork procedures, DOT logbooks, alarm and key procedures.
- Assist in daily activities of transportation team, including but not limited to backhauling and moving equipment between the Quality Control Center or equipment vendors and other suppliers as necessary.
- Assist the Manager in confirming Drivers are in accordance with Department of Transportation “DOT” regulations (Drug and Alcohol Policy, hours of service, etc.)
- Maintain accurate and complete departmental records.
- Assist the Transportation Manager in managing fleet and equipment repair and regular maintenance through the service provider. Ensure equipment availability or source rental equipment.
- Interact with and assist other departments to accomplish efficient and timely delivery.
- Other duties as assigned.
Education, Experience & Certifications
- High school diploma or equivalent required.
- College education or business management development preferred.
- Minimum two (2) years progressive supervisory experience required, preferably in transportation.
- Must have knowledge of FMCSA/DOT regulations and OSHA safety requirements.
- Valid CMV and Class A CDL certifications preferred.
- Working knowledge of onboard computer systems
- Acceptable MVR preferred.
- General accounting and/or payroll experience required.
Functional Skills
- Analytical Skills: effectively uses data to generate insights for operations excellence
- Financial & Business Acumen
- Communicates Effectively and Candidly
- Problem Solving; ability to use rigorous logic to solve problems with innovative effective solutions
- Process Improvement: Strive to continually improve
- Ability to build and leverage talent
- Ability to work in a challenging, fast-paced environment and to adapt to new situations as they arise
- Ability to effectively communicate, inform, and influence senior leaders
- Ability to work cross-functionality on multiple initiatives with a successful record of advancing projects.
- 401(k)
- 401(k) matching
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Education:
- High school or equivalent (Required)
Experience:
- Supervising: 2 years (Required)
- DOT (Department of Transportation) regulations: 2 years (Required)
- Transportation planning: 2 years (Required)
- OSHA Safety: 2 years (Required)
License/Certification:
- CDL A (Preferred)
- CMV (Preferred)
- Overnight Shift (Required)
Our Values
- EVERYONE BELONGS – Diversity, Equity, Inclusion and Teamwork
- DO THE RIGHT THING – Integrity, Character and Community
- PEOPLE FIRST – Customer and Team member Focus
- INNOVATE TO WIN – Think Differently and Lead Change
Our Core Competencies
- CUSTOMER FOCUSED - Put the customer’s needs first
- RESULTS DRIVEN – Commit to achieving objectives
- INNOVATIVE MINDSET – Open to new ideas and ways of doing business
- STRATEGIC THOUGHT LEADERSHIP – Engage in logical and systematic thinking
- COLLABORATION – Work together in the most effective way.
Papa Johns is an equal opportunity employer.