Transportation Specialist | Team Lead | PACE Program

Midland Care Connection; Kansas City (KS); On-site; USD 52,000 - 72,000; Full time

Benefits offered by this job

Health insurance

Dental, vision, prescription plans

FSA

PTO & holidays

Retirement plan matching

Life/AD&D insurance

Education center & CEU credits

EAP for employees

Volunteer time

Uniform allowance

Job summary

Midland Care Connection is seeking a Transportation Specialist, Team Lead, to ensure participants are transported safely and on time. You will lead the transportation team, manage routes, and coordinate daily operations at the PACE Day Center and in the community.

The role emphasizes leadership, safety, and compassionate service to older adults and individuals with complex medical needs. You will collaborate with the interdisciplinary care team to maintain high-quality, reliable transportation

Qualifications

• Must hold a valid Kansas or Missouri driver’s license.
• Current automobile liability insurance is required.
• Motor vehicle record must meet insurability standards.
• Reliable transportation to and from work is essential.
• Must be able to pass a Department of Transportation physical and drug screening.
• Candidate must be 25 years of age or older (insurance requirement).
• Ability to assist participants including lifting and transfers.

Responsibilities

• Transport participants to medical appointments, the Day Center, and home visits.
• Lead transportation team daily operations, assign routes, and respond to issues.
• Ensure safety, cleanliness, and compliance with organizational policies and regulations.

Skills

Driver's license (KS/MO)

Auto liability insurance

MVR clear

Reliable transportation

DOT medical & drug screening

Age 25+

Assist participants safely

Job description

Job Location: Kansas City, KS 66112

Position Type: Full Time

Job Shift: Day

Midland Care Connection is a not-for-profit, community-based organization dedicated to helping older adults and seriously ill individuals stay independent and supported in their homes. Established in 1978, we offer a full continuum of care, including hospice, palliative care, home health, grief and loss counseling, and our signature PACE (Program of All-Inclusive Care for the Elderly) program.Our mission centers on \"meeting individual needs through innovative care solutions,\" and we serve people across multiple counties in northeast Kansas.

PACE Program

The PACE (Program of All-Inclusive Care for the Elderly) program is designed to help older adults remain safely in their homes rather than entering nursing facilities. It provides complete medical care, rehabilitation, medications, transportation, social services, and supportive therapies—all coordinated by an interdisciplinary care team. Participants receive personalized care plans tailored to their unique needs, along with access to a PACE center for social activities, meals, and clinical services. By integrating medical and supportive care under one program, PACE helps seniors maintain independence, improve quality of life, and continue living in their communities with dignity.

Transportation Specialist | Team Lead

Ensures that PACE participants get where they need to go safely, comfortably, and on time while providing leadership and daily support to the transportation team. This role involves driving buses, vans, or cars to transport participants between their homes, medical appointments, and the PACE Day Center while observing safety regulations and using proper transfer techniques. You’ll assist participants in and out of vehicles and buildings, help with wheelchairs and ambulatory transfers when needed, and maintain a supportive, respectful environment during trips.

As a Team Lead, you’ll help coordinate daily transportation operations by assigning routes, monitoring schedules, supporting staff with questions or challenges, and serving as the primary point of contact for transportation-related issues. You’ll provide on-the-job coaching, reinforce safety and customer service standards, assist with onboarding and training new team members, and help ensure compliance with organizational policies and regulatory requirements. You’ll also collaborate closely with the interdisciplinary care team to address participant needs, communicate schedule changes, and resolve service concerns.

In addition to leadership responsibilities, Transportation Specialists help keep vehicles clean and in good working order, perform basic safety inspections, and communicate any participant concerns, schedule changes, or vehicle issues to the care team. In some positions, you may also observe and report changes in participants’ health or behavior and support light duties at the Day Center as needed. The Team Lead serves as a role model for safe driving practices, exceptional participant service, and teamwork while helping ensure efficient, reliable transportation service.

Qualifications (Required)

• Valid Kansas or Missouri driver’s license (or ability to obtain one within a specified time frame)


• Current automobile liability insurance


• Motor vehicle record that meets organizational and insurability standards


• Reliable transportation to and from work


• Ability to pass and maintain a Department of Transportation (DOT) physical and drug screening


• Must be 25 years of age or older (insurance requirement)


• Physical ability to assist participants, including bending, lifting, and helping with wheelchair or ambulatory transfers

Preferred

• Prior professional driving experience


• Experience working with frail, elderly, or disabled individuals

What’s in it for you?

• Health insurance options for employees and dependents


• Dental, vision, and prescription drug plans


• Flexible Savings Accounts (FSA)


• Paid Time Off (PTO), Personal and Taking Care of You Days


• Holiday pay (six holidays per year)


• 403(b) ERISA Retirement Plan, match provided


• Free group life and AD&D insurance of $20,000


• On-site education center to provide professional development and CEU credits


• Free Employee Assistance Program (EAP) for employees and dependents


• Paid monthly volunteer time at non-profit organizations


• Uniform Allowance Program

Midland Care Connection is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.