Transportation Office Supervisor

Performance Foodservice; Temple (TX); On-site; USD 52,000 - 70,000; Full time

Benefits offered by this job

Day 1 Health & Wellness Benefits

Employee Stock Purchase Plan

401K Employer Matching

Education Assistance

Paid Time Off

Job summary

Performance Foodservice in Texas is seeking a Transportation Office Supervisor to manage day-to-day office operations, ensure timely deliveries, and maintain compliance with DOT and company rules.

You will supervise payroll, dispatch and routing, oversee staffing and onboarding, coordinate with Operations, Warehouse and Customer Service to maintain high service levels.

Qualifications

• High School Diploma or GED required; 2-4 years in transportation or related experience including knowledge of DOT and safety regulations.
• Experience operating computerized fleet management systems and coordinating dispatch.
• Must be able to supervise, coach and manage transportation personnel and payroll processes.

Responsibilities

• Supervises transportation associates including staffing, scheduling, training, coaching, performance management and problem resolution.
• Oversees daily dispatch operations, driver assignments, route coverage, call-offs, delays, service issues and real-time adjustments.
• Maintains DOT compliance and ensures safe, efficient deliveries and accurate paperwork.
• Oversees driver payroll, time records, mileage and onboarding for new staff.
• Collaborates with Operations, Warehouse, Customer Service and other departments to resolve issues and maintain service levels.

Skills

DOT regulations

Fleet management software

Supervisory experience

Education

High School Diploma/GED

Tools

Computerized fleet management systems

Job description

• Competitive pay and benefits, including Day 1 Health & Wellness Benefits, Employee Stock Purchase Plan, 401K Employer Matching, Education Assistance, Paid Time Off, and much more
• Growth opportunities performing essential work to support America’s food distribution system
• Safe and inclusive working environment, including culture of rewards, recognition, and respect

Job Description

We Deliver the Goods:

• Competitive pay and benefits, including Day 1 Health & Wellness Benefits, Employee Stock Purchase Plan, 401K Employer Matching, Education Assistance, Paid Time Off, and much more
• Growth opportunities performing essential work to support America’s food distribution system
• Safe and inclusive working environment, including culture of rewards, recognition, and respect

Position Summary:

As the Transportation Office Supervisor, you will be responsible for managing the day-to-day transportation office operations, ensuring timely and efficient delivery of goods, maintaining compliance with Department of Transportation (DOT) and company regulations, and providing supervision, direction and support to transportation personnel. You will oversee payroll, dispatch and routing functions while ensuring proper staffing, scheduling, payroll administration, onboarding, training, and compliance. This position will be responsible for coordinating transportation operations from dispatch through completion of deliveries and will work closely with Operations, Warehouse, Customer Service and other departments to resolve issues and maintain a high level of service.

Position Responsibilities:

• Supervises transportation associates to include, but not limited to: staffing, scheduling, training, coaching, performance management and problem resolution. Provides direction and support to transportation personnel to ensure daily operational requirements are met.
• Oversees daily dispatch operations, including driver assignments, equipment assignments, route coverage, call-offs, delays, service issues and real-time operational adjustments. Ensures deliveries and pickups are completed in a safe, efficient and timely manner.
• Oversees transportation routing operations, including the development, maintenance and optimization of delivery routes. Ensures routes are cost effective, compliant with DOT guidelines and designed to meet customer delivery requirements while maintaining appropriate driver hours, equipment utilization and service levels.
• Maintains routing and transportation management systems to ensure accurate and up-to-date information, including standard routes, customer delivery requirements, delivery days, time windows, service times, route start times, assigned drivers, equipment, restrictions and capacities.
• Reviews previous-day transportation and routing results and makes necessary adjustments to improve route efficiency, service levels, operating costs and driver productivity.
• Oversees driver payroll processes, including reviewing driver hours, trip information, time records, mileage and other supporting documentation. Ensures payroll information is accurate, complete and submitted within established deadlines. Identifies and resolves payroll discrepancies as needed.
• Coordinates and oversees the transportation onboarding process for new transportation employees. Ensures required documentation, training, system access, safety requirements and compliance documentation are completed prior to employees performing assigned duties independently.
• Ensures drivers and transportation associates are compliant with DOT, company and safety requirements.
• Ensures accurate completion and maintenance of transportation and driver-related paperwork and electronic records, including trip reports, DOT logs, Driver Vehicle Inspection Reports (DVIR), and other required documentation.
• Coordinates with management regarding vehicle and equipment needs and ensures transportation equipment issues are communicated and addressed appropriately.
• Monitors transportation performance, including delivery service, route efficiency, labor utilization, operating costs and other applicable transportation KPIs. Provides reporting and recommendations to management.
• Works closely with Transportation/Operations Management, Warehouse, Customer Service and other departments to identify and resolve operational issues and ensure effective communication throughout the transportation operation.
• Assists with developing and implementing transportation procedures and processes that improve efficiency, reduce operating costs, maintain compliance and support customer service expectations.
• Performs other related duties as assigned.

Required Qualifications

• High School Diploma/GED or Equivalent Experience
• 2-4 years transportation or related experience including knowledge of DOT and safety regulations, along with
• experience in operation of computerized fleet management systems