Transportation Manager II

J.B. Hunt Transport Services, Inc.; St. Louis (MO); On-site; USD 80,000 - 110,000; Full time

Benefits offered by this job

Medical benefit

Dental benefit

Vision benefit

401(k) retirement plan

Life insurance

Short-term disability

Long-term disability

Paid time off

Paid maternity leave

Job summary

J.B. Hunt Transport Services, Inc. in St. Louis, MO seeks a Transportation Manager to oversee direct driver management, ensure DOT and company compliance, and optimize freight planning and routing across day, night, and weekend shifts.

You will build driver relationships, supervise operations, and deliver best-in-class customer service while coordinating with internal and external partners to meet schedules and profitability targets.

Qualifications

• Minimum 2-3 years in transportation/logistics or related field; ability to work across multiple shifts including nights/weekends
• Strong professional communication skills applied internally and externally
• Proven ability to establish and maintain healthy working relationships with drivers and customers
• Ability to process information with high levels of accuracy and make informed decisions
• Experience in Microsoft Office suite (Excel, Word, PowerPoint, Outlook)
• Ability to manage multiple priorities and travel to accounts/customers as needed
• Experience in holding people accountable and conducting difficult conversations
• Ability to perform in a fast-paced, high-pressure environment

Responsibilities

• Build and maintain positive relationships with drivers and safety teams to minimize turnover
• Fill in for absent personnel and assist with special projects to optimize fleet operations
• Provide training and orientation for drivers and internal/third-party systems
• Analyze fleet operations, KPIs, and profitability; present reports to customers
• Manage inventory, assets, and driver assignments to balance equipment across markets
• Perform payroll, counseling, accident reviews, invoicing, and reporting duties
• Oversee yard operations, equipment checks, and coordinate with maintenance on safety issues
• Collaborate with drivers, customers, and staff to resolve service, routing, and pay-issues as they arise
• Promote safety culture with daily messages, safety briefings, and periodic training
• Plan loads, routes, and monitor freight to ensure on-time delivery and compliance

Skills

Strong communication

Relationship building

Attention to detail

Decision making

Multitasking

Travel readiness

Stress management

Education

Bachelors: Business Administration/Management

Bachelors: Supply Chain Management

Bachelors: Transportation Logistics

GED (Required)

High School (Required)

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Outlook

Job description

Job Summary

Under general supervision, this position is responsible for the direct driver management and supervision of midsize driver count, ensuring safe and timely service movement of freight, load assignment, and providing best-in-class customer service. Ensure compliance with DOT regulations and responsible for all driver compliance and company regulations while working with internal and external contacts to ensure the accurate planning, routing, monitoring, and delivery of freight and loads. The transportation manager must be able to work any shift to satisfy the demand for flexibility in scheduling to ensure operational success. This includes, but is not limited to, day, night, and weekend shifts and ensuring that coverage is accounted for.

Job Description

Key Responsibilities

• Build and maintain positive professional relationships with drivers and safety to minimize turnover and maximize ongoing productivity
• Fill in for absent or unavailable personnel and on special projects related to optimizing fleet operations and achieving profitability
• Utilize personnel management including training and orientation of drivers and/or employees including the training and assistance with internal and third-party (customer) systems
• Conduct analysis of fleet operations and profitability and make recommendations for continuous improvement, determine and measure key performance indicators, and create, maintain, and present customer-specific reporting and financial analysis through face-to-face and/or virtual interactions at customer locations
• Manage inventory, assets, customer pools, and/or assignment of drivers to balance equipment in market
• Perform administrative duties such as payroll, driver counseling, accident reviews, filing and documenting, resolving pay issues, invoicing, and/or creating operational or financial reports
• Manage yard including checking/inspecting equipment, replacing parts (like mud flaps), completing repairs, etc., and coordinate with maintenance to ensure all regular preventative maintenance services are scheduled on time and all safety-related mechanical issues are fixed for account equipment (as required)
• Work with drivers, customers, and company personnel to resolve service issues, routing and/or planning, mechanical problems, accessorial pay-related issues, etc. as they occur throughout the day and, where necessary, when on-call
• Maintain the Company's safety culture to include daily driver safety messages, monthly driver safety briefings, quarterly driver training, annual reviews, and enforce company policies to ensure DOT compliance and company safety requirements are being met
• Assign loads and plan, route, and monitor freight movement to provide safe, on-time service and meet customer requirements, including managing exceptions on that freight and driver ETA adjustments based on pick-up and delivery schedules, and other environmental factors on the road

Minimum Qualifications

• High School Diploma/GED and 2-3 years of experience in transportation/logistics, business administration, account management, and/or equivalent military experience AND the ability to work across multiple shifts including nights and/or weekends if needed AND/OR Demonstration of the following skills and abilities through education, certifications, military, or other experiences:
• Strong professional communication skills applied internally and externally
• Proven experience in establishing and maintaining healthy working relationships
• Experience in fostering strong customer relationships via delivery of commitments, open communication, and ongoing feedback/improvement
• Ability to process information with high levels of accuracy
• Accurately analyze situations and reach productive decisions based on informed judgment
• Experience in Microsoft Programs (Excel, Word, PowerPoint, Outlook)
• Ability to manage multiple competing priorities
• Ability to consistently travel to account and customer locations
• Ability to adapt to a dynamic work environment and shifting priorities and directives
• Experience in holding people accountable and conducting difficult conversations
• Ability to perform in a stressful and high‑pressure work environment

Preferred Qualifications

• Bachelor's degree in Business Administration, Transportation/Logistics, Supply Chain, or related field AND 1-2 years of experience in transportation/logistics, business administration, account management, and/or equivalent military experience

Schedule

• Sunday - Thursday 9:00pm - 6:30am

This position is not eligible for employment-based sponsorship.

Compensation

Factors which may affect starting pay within this range may include skills, education, experience, geography, and other qualifications of the successful candidate. This position may be eligible for annual bonus and incentives based on profitability or volumes in accordance with the terms of the Company’s bonus and incentive plans, as applicable and in effect from time to time.

Benefits

• medical benefit
• dental benefit
• vision benefit
• 401(k) retirement plan
• life insurance
• short-term and long-term disability coverage
• paid time off commensurate with tenure (includes vacation and sick time)
• six weeks of paid maternity leave along with two weeks of paid parental leave
• six paid holidays annually

Education

• Bachelors: Business Administration/Management
• Bachelors: Supply Chain Management
• Bachelors: Transportation Logistics
• GED (Required)
• High School (Required)

Work Experience

• Business Administration, Customer Service/Account Manager, Transportation/Logistics

This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

J.B. Hunt Transport, Inc. is committed to basing employment decisions on the principles of equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, persons with disabilities, protected veterans or other bases by applicable law.