Transportation Manager II

jbhunt; Mayview Manor (DE); On-site; USD 75,000 - 110,000; Full time

Job summary

JB Hunt in New Castle, Delaware, seeks a Transportation Manager II to lead driver management, ensure DOT compliance, and optimize freight planning. The role requires coordinating shifts, managing customer service, and driving profitability through effective fleet operations.

Responsibilities include training drivers, analyzing performance metrics, and maintaining safety programs while ensuring on-time service and smooth coordination with internal and external partners.

Qualifications

• High School Diploma or GED with 2–3 years in transportation/logistics or related field.
• Preferred Bachelor's in Business, Transportation/Logistics, or Supply Chain.
• Strong communication and relationship-building skills.

Responsibilities

• Build and maintain relationships with drivers and safety to minimize turnover.
• Fill in for absent staff and support fleet optimization projects.
• Train and orient drivers and staff on internal systems.
• Analyze fleet operations and profitability; present reports to clients.
• Manage inventory, assets, and driver assignments to balance equipment.
• Perform payroll, counseling, and incident reviews; handle pay issues.
• Coordinate vehicle maintenance and safety compliance with preventive maintenance.
• Resolve service issues with drivers, customers, and staff during day-to-day operations.
• Maintain safety culture with driver safety messages and trainings.
• Plan loads, route, and monitor freight to ensure on-time delivery.

Skills

Strong communication

Multi-shift availability

Customer relationships

Analytical thinking

High attention to detail

Drive performance metrics

Team collaboration

Education

High School Diploma/GED

Bachelor's degree in Business Admin/Logistics (preferred)

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Outlook

Job description

Job Title: Transportation Manager II

Department: Supply Chain

Country: United States of America

State/Province: Delaware

City: New Castle

Full/Part Time: Full time

Job Summary

Under general supervision, this position is responsible for the direct driver management and supervision of midsize driver count, ensuring safe and timely service movement of freight, load assignment, and providing best-in-class customer service. Ensure compliance with DOT regulations and responsible for all driver compliance and company regulations while working with internal and external contacts to ensure the accurate planning, routing, monitoring, and delivery of freight and loads. The transportation manager must be able to work any shift to satisfy the demand for flexibility in scheduling to ensure operational success. This includes, but is not limited to, day, night, and weekend shifts and ensuring that coverage is accounted for.

Job Description

Key Responsibilities

• Build and maintain positive professional relationships with drivers and safety to minimize turnover and maximize ongoing productivity
• Fill in for absent or unavailable personnel and on special projects related to optimizing fleet operations and achieving profitability
• Utilize personnel management including training and orientation of drivers and/or employees including the training and assistance with internal and third-party (customer) systems
• Conduct analysis of fleet operations and profitability and make recommendations for continuous improvement, determine and measure key performance indicators, and create, maintain, and present customer-specific reporting and financial analysis through face-to-face and/or virtual interactions at customer locations
• Manage inventory, assets, customer pools, and/or assignment of drivers to balance equipment in market
• Perform administrative duties such as payroll, driver counseling, accident reviews, filing and documenting, resolving pay issues, invoicing, and/or creating operational or financial reports
• Manage yard including checking/inspecting equipment, replacing parts (like mud flaps), completing repairs, etc., and coordinate with maintenance to ensure all regular preventative maintenance services are scheduled on time and all safety-related mechanical issues are fixed for account equipment (as required)
• Work with drivers, customers, and company personnel to resolve service issues, routing and/or planning, mechanical problems, accessorial pay-related issues, etc. as they occur throughout the day and, where necessary, when on-call
• Maintain the Company's safety culture to include daily driver safety messages, monthly driver safety briefings, quarterly driver training, annual reviews, and enforce company policies to ensure DOT compliance and company safety requirements are being met
• Assign loads and plan, route, and monitor freight movement to provide safe, on-time service and meet customer requirements, including managing exceptions on that freight and driver ETA adjustments based on pick-up and delivery schedules, and other environmental factors on the road

Qualifications

Minimum Qualifications

• High School Diploma/GED and 2-3 years of experience in transportation/logistics, business administration, account management, and/or equivalent military experience AND the ability to work across multiple shifts including nights and/or weekends if needed
• AND/OR Demonstration of the following skills and abilities through education, certifications, military, or other experiences:
• Strong professional communication skills applied internally and externally
• Proven experience in establishing and maintaining healthy working relationships
• Experience in fostering strong customer relationships via delivery of commitments, open communication, and ongoing feedback/improvement
• Ability to process information with high levels of accuracy
• Accurately analyze situations and reach productive decisions based on informed judgment
• Experience in Microsoft Programs (Excel, Word, PowerPoint, Outlook)
• Ability to manage multiple competing priorities
• Ability to consistently travel to account and customer locations
• Ability to adapt to a dynamic work environment and shifting priorities and directives
• Experience in holding people accountable and conducting difficult conversations
• Ability to perform in a stressful and high-pressure work environment

Preferred Qualifications

• Bachelor's degree in Business Administration, Transportation/Logistics, Supply Chain, or related field AND 1-2 years of experience in transportation/logistics, business administration, account management, and/or equivalent military experience
• This position is not eligible for employment-based sponsorship.

Compensation

Factors which may affect starting pay within this range may include skills, education, experience, geography, and other qualifications of the successful candidate. This position may be eligible for annual bonus and incentives based on profitability or volumes