Transportation Manager II

J.B. Hunt Transport Services, Inc.; Kansas; Hybrid; USD 70,000 - 100,000; Full time

Job summary

J.B. Hunt Transport Services, Inc. is seeking a Transportation Manager II to lead driver management, ensure DOT compliance, and optimize freight routing and service delivery.

The role requires flexible shifts including day, night, and weekends to meet demand across markets. The manager will build strong driver and customer relationships, analyze fleet performance, and supervise administrative tasks such as payroll and incident reviews.

Qualifications

• High School Diploma/GED and 2-3 years of experience in transportation/logistics, business administration, account management, or equivalent military experience.
• Ability to work across multiple shifts including nights and/or weekends if needed.
• Strong professional communication skills internal and external.
• Proven experience in establishing and maintaining healthy working relationships.
• Experience in fostering customer relationships via delivery of commitments and feedback.

Responsibilities

• Build and maintain positive relationships with drivers and safety to minimize turnover and maximize productivity.
• Fill in for absent personnel and work on projects to optimize fleet operations and profitability.
• Train and orient drivers and staff; assist with internal and third-party systems.
• Analyze fleet operations, measure KPIs, and present reporting to customers and stakeholders.
• Manage inventory and driver assignment to balance equipment in market.
• Perform payroll, driver counseling, and administrative duties.
• Coordinate with maintenance for preventive maintenance and safety issues.
• Resolve service and routing issues with drivers, customers, and personnel.
• Maintain safety culture with daily messages and training; ensure DOT compliance.

Skills

Driver management

Shifts flexibility

Customer relations

Analytical thinking

Budget/finance reporting

Decision making under pressure

Education

Bachelor's in Business Administration/Management

Bachelor's in Transportation Logistics

Bachelor's in Supply Chain Management

GED

High School Diploma

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Outlook

Job description

Job Summary

Under general supervision, this position is responsible for the direct driver management and supervision of midsize driver count, ensuring safe and timely service movement of freight, load assignment, and providing best-in-class customer service. Ensure compliance with DOT regulations and responsible for all driver compliance and company regulations while working with internal and external contacts to ensure the accurate planning, routing, monitoring, and delivery of freight and loads. The transportation manager must be able to work any shift to satisfy the demand for flexibility in scheduling to ensure operational success. This includes, but is not limited to, day, night, and weekend shifts and ensuring that coverage is accounted for.

Job Description

Key Responsibilities

• Build and maintain positive professional relationships with drivers and safety to minimize turnover and maximize ongoing productivity




• Fill in for absent or unavailable personnel and on special projects related to optimizing fleet operations and achieving profitability




• Utilize personnel management including training and orientation of drivers and/or employees including the training and assistance with internal and third-party (customer) systems




• Conduct analysis of fleet operations and profitability and make recommendations for continuous improvement, determine and measure key performance indicators, and create, maintain, and present customer-specific reporting and financial analysis through face-to-face and/or virtual interactions at customer locations




• Manage inventory, assets, customer pools, and/or assignment of drivers to balance equipment in market




• Perform administrative duties such as payroll, driver counseling, accident reviews, filing and documenting, resolving pay issues, invoicing, and/or creating operational or financial reports




• Manage yard including checking/inspecting equipment, replacing parts (like mud flaps), completing repairs, etc., and coordinate with maintenance to ensure all regular preventative maintenance services are scheduled on time and all safety-related mechanical issues are fixed for account equipment (as required)




• Work with drivers, customers, and company personnel to resolve service issues, routing and/or planning, mechanical problems, accessorial pay-related issues, etc. as they occur throughout the day and, where necessary, when on-call




• Maintain the Company's safety culture to include daily driver safety messages, monthly driver safety briefings, quarterly driver training, annual reviews, and enforce company policies to ensure DOT compliance and company safety requirements are being met




• Assign loads and plan, route, and monitor freight movement to provide safe, on-time service and meet customer requirements, including managing exceptions on that freight and driver ETA adjustments based on pick-up and delivery schedules, and other environmental factors on the road

Qualifications

Minimum Qualifications

High School Diploma/GED and 2-3 years of experience in transportation/logistics, business administration, account management, and/or equivalent military experience AND the ability to work across multiple shifts including nights and/or weekends if needed

AND/OR Demonstration of the following skills and abilities through education, certifications, military, or other experiences:

Strong professional communication skills applied internally and externally

Proven experience in establishing and maintaining healthy working relationships

Experience in fostering strong customer relationships via delivery of commitments, open communication, and ongoing feedback/improvement

Ability to process information with high levels of accuracy

Accurately analyze situations and reach productive decisions based on informed judgment

Experience in Microsoft Programs (Excel, Word, PowerPoint, Outlook)

Ability to manage multiple competing priorities

Ability to consistently travel to account and customer locations

Ability to adapt to a dynamic work environment and shifting priorities and directives

Experience in holding people accountable and conducting difficult conversations

Ability to perform in a stressful and high-pressure work environment

Preferred Qualifications

Bachelor's degree in Business Administration, Transportation/Logistics, Supply Chain, or related field AND 1-2 years of experience in transportation/logistics, business administration, account management, and/or equivalent military experience

This position is not eligible for employment-based sponsorship.

Compensation

Factors which may affect starting pay within this range may include skills, education,experience, geography, and other qualifications of the successful candidate. This position may be eligible for annual bonus and incentives based on profitability or volumes in accordance with the terms of the Company's bonus and incentive plans, as applicable and in effect from time to time.

The Company offers the following benefits for full-time positions, subject to applicable eligibility requirements, as may be in effect from time to time: medical benefit, dental benefit, vision benefit, 401(k) retirement plan, life insurance, short-term and long-term disability coverage, paid time off commensurate with tenure (includes vacation and sick time), two weeks of paid parental leave, and six paid holidays annually.

Education

Bachelors: Business Administration/Management, GED (Required), Bachelors: Supply Chain Management, High School (Required), Bachelors: Transportation Logistics

Work Experience

Customer Service/Account Manager, Business Administration, Transportation/Logistics

Job Opening ID

00632641 Transportation Manager II (Open)

This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. J.B. Hunt Transport, Inc. is committed to basing employment decisions on the principles of equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, persons with disabilities, protected veterans or other bases by applicable law.

About Us

Better benefits, clear career paths and a people-first culture, because we are Driven for You.

Headquartered in Northwest Arkansas, J.B. Hunt is a dominant force in transportation and logistics, offering exciting career opportunities both at corporate and at field locations across the country. There are a variety of job types that support our business, so no matter your passion, J.B. Hunt is the place to jumpstart your career.

Better benefits, clear career paths and a people-first culture, because we are Driven for You.

Headquartered in Northwest Arkansas, J.B. Hunt is a dominant force in transportation and logistics, offering exciting career opportunities both at corporate and at field locations across the country. There are a variety of job types that support our business, so no matter your passion, J.B. Hunt is the place to jumpstart your career.

Why J.B. Hunt?

J.B. Hunt is a leading transportation and logistics company for one simple reason - our people. The career possibilities and benefits of working at J.B. Hunt are endless. From competitive salary and benefits packages, to defined career paths and growth opportunities, we take care of our people and take great pride in our efforts to build and sustain an inclusive workplace for all employees.

What are we looking for?

J.B. Hunt welcomes high-energy, forward-thinking people of all backgrounds and experience levels to join our team. We offer full-time, entry level, professional and management opportunities across all departments. Whether you are fresh out of school or bring years of industry experience, a role at J.B. Hunt could take your career to the next level.