Transportation Manager II

J.B. Hunt Transport Services, Inc.; Forest Park (OH); On-site; USD 75,000 - 105,000; Full time

Benefits offered by this job

Medical benefit

Dental benefit

Vision benefit

401(k) retirement plan

Life insurance

Short-term and long-term disability

Paid time off

Maternity and parental leave

Paid holidays

Job summary

J.B. Hunt Transport Services, Inc. seeks a Transportation Manager II to learn and manage a small driver count, including nights/weekends.

You will plan and monitor freight movements, assign loads, ensure compliance with DOT regulations, and maintain strong customer service while coordinating with internal and external contacts. The role emphasizes safe, on-time service, performance analysis, and collaboration with drivers, customers, and maintenance teams to optimize profitability and service

Qualifications

• High School Diploma/GED and 2-3 years of experience in transportation/logistics, business administration, account management, and/or equivalent military experience.
• AND/OR Demonstration of the following skills and abilities through education, certifications, military, or other experiences: strong professional communication, healthy working relationships, customer relationships, high accuracy information processing, informed judgment, Excel/Word/PowerPoint/Outlook.
• Experience in Microsoft Programs (Excel, Word, PowerPoint, Outlook).

Responsibilities

• Build and maintain positive professional relationships with drivers and safety to minimize turnover and maximize ongoing productivity.
• Fill in for absent or unavailable personnel and on special projects related to optimizing fleet operations and profitability.
• Utilize personnel management including training and orientation of drivers and/or employees including the training and assistance with internal and third-party systems.
• Conduct analysis of fleet operations and profitability and make recommendations for continuous improvement, determine and measure KPIs, and create customer-specific reporting and financial analysis.
• Manage inventory, assets, customer pools, and/or assignment of drivers to balance equipment in market.

Skills

Strong professional communication

Customer relationships

Attention to detail

Multi-tasking

Strong analytical ability

Microsoft Office (Excel, Word, PowerP

Education

Bachelor's degree in Business Administration/Management

GED (Required)

High School (Required)

Tools

Microsoft Office Suite

Job description

Job Title:

Transportation Manager II

Department:

Supply Chain

Country:

United States of America

State/Province:

Georgia

City:

Forest Park

Full/Part Time:

Full time

Job Summary:

Under general supervision, this position is responsible for learning the management of a small driver count and/or non-traditional shifts (including nights and weekends), ensuring safe and timely movement of freight, load assignment, and providing best-in-class customer service. This position will be trained to ensure compliance with DOT regulations. They are responsible for all drivers’ compliance and company regulations while working with internal and external contacts to ensure the accurate planning, routing, monitoring, and delivery of freight and loads.

Job Description:

Key Responsibilities:

• Build and maintain positive professional relationships with drivers and safety to minimize turnover and maximize ongoing productivity
• Fill in for absent or unavailable personnel and on special projects related to optimizing fleet operations and achieving profitability
• Utilize personnel management including training and orientation of drivers and/or employees including the training and assistance with internal and third-party (customer) systems
• Conduct analysis of fleet operations and profitability and make recommendations for continuous improvement, determine and measure key performance indicators, and create, maintain, and present customer-specific reporting and financial analysis through face-to-face and/or virtual interactions at customer locations
• Manage inventory, assets, customer pools, and/or assignment of drivers to balance equipment in market
• Perform administrative duties such as payroll, driver counseling, accident reviews, filing and documenting, resolving pay issues, invoicing, and/or creating operational or financial reports
• Manage yard including checking/inspecting equipment, replacing parts (like mud flaps), completing repairs, etc., and coordinate with maintenance to ensure all regular preventative maintenance services are scheduled on time and all safety-related mechanical issues are fixed for account equipment (as required)
• Work with drivers, customers, and company personnel to resolve service issues, routing and/or planning, mechanical problems, accessorial pay-related issues, etc. as they occur throughout the day and, where necessary, when on-call
• Maintain the Company’s safety culture to include daily driver safety messages, monthly driver safety briefings, quarterly driver training, annual reviews, and enforce company policies to ensure DOT compliance and company safety requirements are being met
• Assign loads and plan, route, and monitor freight movement to provide safe, on-time service and meet customer requirements, including managing exceptions on that freight and driver ETA adjustments based on pick-up and delivery schedules, and other environmental factors on the road

Qualifications:

Minimum Qualifications:

High School Diploma/GED and 2-3 years of experience in transportation/logistics, business administration, account management, and/or equivalent military experience AND the ability to work across multiple shifts including nights and/or weekends if needed

AND/OR Demonstration of the following skills and abilities through education, certifications, military, or other experiences:

• Strong professional communication skills applied internally and externally
• Proven experience in establishing and maintaining healthy working relationships
• Experience in fostering strong customer relationships via delivery of commitments, open communication, and ongoing feedback/improvement
• Ability to process information with high levels of accuracy
• Accurately analyze situations and reach productive decisions based on informed judgment
• Experience in Microsoft Programs (Excel, Word, PowerPoint, Outlook)
• Ability to manage multiple competing priorities
• Ability to consistently travel to account and customer locations
• Ability to adapt to a dynamic work environment and shifting priorities and directives
• Experience in holding people accountable and conducting difficult conversations
• Ability to perform in a stressful and high-pressure work environment

Preferred Qualifications:

• Bachelor’s degree in Business Administration, Transportation/Logistics, Supply Chain, or related field AND 1-2 years of experience in transportation/logistics, business administration, account management, and/or equivalent military experience

This position is not eligible for employment-based sponsorship.

Compensation:

Factors which may affect starting pay within this range may include skills, education, experience, geography, and other qualifications of the successful candidate. This position may be eligible for annual bonus and incentives based on profitability or volumes in accordance with the terms of the Company’s bonus and incentive plans, as applicable and in effect from time to time.

Benefits:

• medical benefit
• dental benefit
• vision benefit
• 401(k) retirement plan
• life insurance
• short-term and long-term disability coverage
• paid time off commensurate with tenure (includes vacation and sick time)
• six weeks of paid maternity leave along with two weeks of paid parental leave
• six paid holidays annually

Education:

Bachelors: Business Administration/Management, Bachelors: Supply Chain Management, Bachelors: Transportation Logistics, GED (Required), High School (Required)

Work Experience:

Business Administration, Customer Service/Account Manager, Transportation/Logistics

Certifications:

Job Opening ID:

00624594 Transportation Manager II (Open)

J.B. Hunt Transport, Inc. is committed to basing employment decisions on the principles of equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, persons with disabilities, protected veterans or other bases by applicable law.