Transportation Manager

First Student; Moberly (MO); On-site; USD 55,000 - 75,000; Full time

Job summary

First Student in Missouri is seeking a Transportation Location Manager to oversee day-to-day operations at our Moberly location, ensuring safe, on-time student transportation and strong customer service. You will recruit, develop and coach staff, manage the location budget, and ensure compliance with DOT and company policies while collaborating with school officials and families.

This role requires analytical thinking and leadership in a fast-paced environment.

Qualifications

• Four year degree or equivalent experience required.
• Experience in managing location operations and staff preferred.
• Strong budgeting, forecasting and reporting capabilities.
• Knowledge of DOT regulations and safety standards.

Responsibilities

• Oversee day-to-day location operations ensuring safe, on-time transportation.
• Manage staff, recruitment, onboarding, performance development and coaching.
• Monitor budgeting, invoicing, KPI reporting and compliance with DOT and company policies.
• Coordinate with school officials and customers to maintain service levels.

Skills

MS Office proficiency

Communication skills

Budgeting & finance understanding

Safety compliance mindset

Education

Four year degree or equivalent experience

Tools

FGA Smart technology

Timekeeping/payroll software

Job description

Now Hiring: Transportation Location Manager

Location: Moberly, MO

Pay Rate: Ranges from $55,000.00 to $75,000.00 given experience

Position Overview:

Provides operational oversight, day-to-day management, customer interface, and required reporting and compliance mandates (both internal and external) for a specific location. Represents company management with school officials concerning issues of passenger management, route scheduling, billing, charter activities, driver issues, safety, fleet maintenance and general logistics matters. Directly supervises exempt and non-exempt staff and manages financial performance. Position has full supervisory responsibility for recruitment, hiring, on-boarding, retention, performance development, performance management, teammate relations, salary adjustments, and termination of direct reports. Responsible for on-line learning courses and completion of courses individually and for the location. Will coach and develop location employees to support company initiatives and location/region goals. Identifies issues related to resource needs (driver shortage) for the locations needs and customer requirements. Responsible for stimulating local commercial and/or charter growth. Responsible for development, preparation and analyzing of location budget and financial controls.

Major Responsibilities

• Ensures the safe and timely transportation of passengers to and from their destinations. Manages operational expenses to optimize all cost per bus. Manage all contractual services to include administrative functions, information systems, parts purchasing, and inventory control. Ensures purchases (including parts) follow company processes and policies.
• Leads the Location in managing the day-to-day activities to support operations, safety, maintenance, dispatch, fleet and facility management, payroll, routing/scheduling, AR/AP and other interrelated functions. Foster and maintain positive relationships within and outside of the Location, including senior management and customer contacts. Provide prioritization of work assignments and management of functional team resources and their activities as needed or required.
• Leads and oversees all aspects of customer contract compliance and management with a concentrated focus on retaining the customer. Includes adherence to all staff, driver, and vehicles requirements, as well as KPI, billing and budget management. Also, covers delivery of all contract-specific technologies and other requirements. Ensures delivery of training and other needs as per company, location, state and customer requirements.
• Builds and maintains positive relationships with employees, local school officials, parents and the community. Resolves concerns with employees, local school officials, parents, and the community. Implements fair and consistent recognition and/or corrective discipline.
• Provides and promotes effective communication with customer and escalates issues if needed to AGM and/or Senior Management.
• Ensure services are provided within budget and action plans developed and implemented to improve operational efficiencies. Manages location budget through but not limited to: development, preparing and analyzing of the budget and forecast. Ensures any budget variances are identified and can be addressed. Provides accurate timely operational and financial reporting as requested by AGM and/or finance.
• Maximizes all charter revenue and supports AGM on identifying or biding on local commercial growth opportunities
• Leads by example. Builds and maintains a strong Location team through effective recruiting, on-boarding, training, coaching, team building and succession planning. Prepare and participate in the preparation of staff development plans for each functional employee who is a member of the Location team. Assess the skills and skill levels necessary to achieve Location objectives. Ensures all on-line learning courses required have been completed by location staff including their own individual completion.

Minimum Experience Or Skills Required

• Four year degree or equivalent experience is required
• 1 year experience in an Assistant Location Manager role or equivalent experience with management responsibility
• 5 Years Operations Experience
• Committed to Safety Lifestyle
• Proficient computer literacy essential with Microsoft Office products including Word, Excel, PowerPoint and Outlook. Experience with other software such as timekeeping and payroll systems is preferred.
• Literacy in technology used to manage the operation to include but not limited to FGA approved Smart technology, Apps, encrypted drives, shared drives and other Smart technology
• Solid oral and written communications. Strong presentation skills.
• Strong interpersonal skills in dealing with customers, parents, and community.
• Solid financial and budgetary skills with ability to interpret and analyze P&L, budgets and forecasts.
• Strong business background in financial, strategic, and organizational analysis.
• Ability to work in a fast-paced environment with others in a team setting
• Demonstrated ability to train, coach and provide leadership

Language Requirement

This role requires English proficiency. Federal, state, and local requirements, including U.S. Department of Transportation (DOT) regulations, require training, safety communications, company policies, employment documents, and other job-related communications be conducted in English.

First for a reason:

At First Student, we are a family of 60,000+ employees who take pride in safely transporting more than 5 million students and passengers to and from their destinations each day! Our family of brands include Transco, Total Transportation, Maggies Paratransit, and GVC II. Our employees are at the forefront of safety and innovation; they create and implement the most advanced training and technology the transportation industry has to offer.

In the state of Washington, all technician and driving positions, including but not limited to van drivers and any other position requiring employees to drive a company-owned vehicle, are considered safety-sensitive and are therefore subject to drug and alcohol testing, including cannabis.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. First is also committed to providing a drug-free workplace. First will consider for employment qualified applicants with criminal histories consistent with the requirements of the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Ordinance, and any other fair chance law. Philadelphia's Fair Criminal Record Screening Standards Ordinance Poster is at this link or upon request https://www.phila.gov/media/20210423160847/Fair-Chance-Hiring-law-poster.pdf.