Transportation Manager

Socket.dev; Erie (Erie County); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Life insurance

Short-term disability

401(k) with company match

Stock purchase plan

Paid vacation, holidays, and personal/

Job summary

WM Transportation Manager in Erie, PA leads a team of 15–18 drivers and helpers, ensuring safe, efficient, and customer-focused service. The role emphasizes onboarding, coaching, and hands-on leadership with daily field presence and adherence to safety standards.

Key duties include performance management, safety coaching, and regulatory recordkeeping, with a focus on continuous improvement of route operations and driver development.

Qualifications

• Must be able to lead a field-based team of drivers and helpers.
• Strong coaching, mentoring, and performance management skills.
• Solid understanding of safety and regulatory requirements in transportation.

Responsibilities

• Lead a team of 15–18 drivers and helpers in Erie, PA.
• Oversee onboarding, development, coaching, and performance management.
• Maintain field presence to coach and reinforce safety and operations standards.
• Establish strong relationships with drivers, ensuring clear communication and support.
• Conduct root cause investigations for injuries and incidents and document findings.

Skills

Team leadership

Coaching

Safety compliance

Education

Associate's Degree

High School Diploma

Job description

Job Summary

Location: Erie, PA

Schedule: Monday - Friday 6:00am start time with occasional Saturday's

The Transportation Manager is responsible for leading the residential line of business in Erie, PA. This role oversees a team of approximately 15 to 18 drivers and helpers, ensuring safe, efficient, and customer-focused service while maintaining compliance with company policies and regulatory requirements.

A key responsibility of this position is the onboarding, development, coaching, mentoring, and performance management of all drivers and helpers. The Transportation Manager establishes and maintains positive working relationships with drivers and helpers, serving as a visible and hands‑on leader who spends the majority of the workday in the field supporting employees, conducting ride‑alongs, observing performance, providing coaching, and reinforcing safety and operational standards.

Essential Duties and Responsibilities

• Ensuring new frontline employees have tools, instruction, and feedback for successful daily duties
• Meet with new frontline employees daily to ensure consistent communication and support of onboarding
• Provide timely and consistent touchpoints with frontline employees.
• Regular review of best practices to enhance daily performance
• Focus on understanding and progress of frontline employee career goals
• Identify and address improvement opportunities and collaborate with frontline employees to ensure continued success
• Actively practice and seek feedback on coaching conversations.
• Lead by example to ensure safety practices are paramount with each employee and
• Teaching and developing an understanding of the WM Way
• Conducts Root Cause Investigations for all injuries and incidents, ensuring consistent discipline and retraining.
• Documents and maintains records required by regulatory agencies such as the Department of Transportation.
• Reviews and audits documentation related to route operations daily (e.g., DVIRs, driver time and attendance, open tickets), following up where appropriate.
• Visits customers and customer sites to evaluate and resolve safety issues, seeking service alternatives where appropriate.

Qualifications

A. Required Qualifications

• Associate's Degree (accredited) or in lieu of a degree,
• High School Diploma (accredited) and two (2) years of relevant work experience.
• Must be at least 18 years of age and
• Legally eligible to work in the country where the position is located
• Driver's License Valid Driver's License Upon Hire

B. Preferred Qualifications

• Successful completion of the WM Operations Manager Trainee program

Physical Requirements

Listed below are key points regarding physical demands, physical and occupational risks, and the work environment of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job. Combination: This job operates in a mix between an office environment and plant/field environment and routinely requires the use of standard office equipment such as computers, phones, copy machines, etc.

Benefits

At WM, each eligible employee receives a competitive total compensation package that includes medical, dental, vision, life insurance, and short-term disability. In addition, we offer a stock purchase plan, company matching on a 401(k), and more. Employees also receive paid vacation, holidays, and personal days. Please note that benefits may vary by site.

ABOUT WM

WM (WM.com) is North America's leading provider of comprehensive environmental solutions. Previously known as Waste Management and based in Houston, Texas, WM is driven by commitments to put people first and achieve success with integrity. The company, through its subsidiaries, provides collection, recycling and disposal services to millions of residential, commercial, industrial, medical and municipal customers throughout the U.S. and Canada. With innovative infrastructure and capabilities in recycling, organics and renewable energy, WM provides environmental solutions to and collaborates with its customers in helping them pursue their sustainability goals. WM has the largest disposal network and collection fleet in North America, is the largest recycler of post‑consumer materials and is a leader in beneficial use of landfill gas, with a growing network of renewable natural gas plants and the most landfill gas‑to‑electricity plants in North America. WM’s fleet includes more than 12,000 natural gas trucks – the largest heavy‑duty natural gas truck fleet in the industry in North America. Healthcare Solutions provides collection and disposal services of regulated medical waste, as well as secure information destruction services, in the U.S., Canada and Western Europe. To learn more about WM and the company’s sustainability progress and solutions, visit Sustainability.WM.com.

Equal Employment Opportunity

For United States: WM is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.

For Canada: WM is committed to the principle of equal employment for all applicants and employees, without discrimination on the basis of all grounds protected by applicable human rights legislation. Accommodations are available on request for candidates taking part in all aspects of the selection process. Please notify us if you require accommodation.

Real ID

In order to travel by air or access federal property, federal law requires individuals have a REAL ID or an acceptable alternative. This position may require the successful candidate to travel by air for business reasons or service federal property. Accordingly, successful candidates must have, or be willing to obtain, a REAL ID or TSA‑approved alternative.

What is the value of a WM job? At WM we know that the value of a WM job is more than a paycheck. It’s a way to create opportunities for you and your family. This is why we are constantly working to make WM a great place to work and grow a career. We Are WM is what defines the perks of being in the WM family – from benefits, to resources and engagement activities.

We are People First. We are Committed to Your Growth. We Are Investing in You. We are a Family. We are Stable. We are Always Working for a Sustainable Tomorrow.