Transportation General Manager II

DHL Supply Chain; Hamilton (OH); On-site; Confidential; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Prescription benefits

Discounted stock purchase

401K

Generous PTO

Job summary

DHL Supply Chain seeks a Transportation General Manager II for our Hamilton, Ohio site to lead all transportation operations in a fast-paced 3PL environment.

You will drive labor management, freight optimization, and customer relationship success while ensuring safety, compliance, and efficiency across weekly and monthly performance metrics.

Qualifications

• Bachelor's degree or equivalent experience, required.
• 2-3 years logistics industry experience, required.
• 5-7 years supervisory/management experience, required.

Responsibilities

• Manage the daily activities of all transportation functions at the site level.
• Maximize weekly, monthly, and annual performance through leadership and focus on customer requirements.
• Ensure contract requirements are administered and enforced.
• Oversee inventory management, workforce productivity, and space utilization.
• Provide a safe, secure, clean, and fair work environment for associates.
• Lead performance reviews, development plans and succession planning.
• Ensure adherence to SOPs and company policies.
• Manage turnover and ensure proper tools and training for staff.
• Develop and achieve budgets and revenue/Profit & Loss targets for the site.
• Oversee invoicing to customers per SOP and align with client.
• Monitor service levels and customer satisfaction; report performance metrics.
• Lead workload planning and volume forecasting.

Skills

Leadership

People management

DOT compliance

Operations management

Customer relationships

Education

Bachelor's degree or equivalent

Job description

A preferred candidates has already been identified. Qualified candidates will be considered for this and / or future opportunities.

DHL Supply Chain is seeking a Transportation General Manager II to lead operations at our site in Hamilton, Ohio (located north of Cincinnati, OH). This role is responsible for providing full-site leadership within a dedicated delivery environment while operating in a third-party logistics (3PL) setting. The ideal candidate will bring strong operational leadership, financial acumen, and demonstrated experience managing drivers, fleet operations, and customer relationships.

• 5+ years experience leading a Transportation and/or Cross Dock operation is required.
• Experience managing, developing, and supporting a driver workforce is required.
• Strong knowledge and understanding of Department of Transportation (DOT) regulations and compliance requirements is required.
• Experience with dedicated delivery operations within a third-party logistics (3PL) environment is strongly preferred.

Transportation General Manager II

The Transportation General Manager II role has a national salary range of $105,000 - $135,000

DHL Supply Chain offers multiple benefits including Medical, Dental, Vision, Prescription, Discounted Stock Purchase, 401K and a generous PTO policy.

Transportation is a pillar for any supply chain, and at DHL Supply Chain you are a part of everyday life; because a storm or the breakdown of a truck shouldn't stop our customer's products from getting to the consumer when they need them the most. Working in transportation, you will be a part of our business. All members of our transportation teams ensure that the supply chain doesn't break. They work tirelessly with internal and external parties to guarantee the best solution for the customer. If you thrive in a fast-paced environment, and you are looking for a good challenge to grow your career in transportation; DHL has the opportunity for you.

Job Description

This role will manage the daily activities of all transportation functions at the site level, while working to maximize the weekly, monthly, and annual performance of the site by providing leadership while focusing on customer requirements, labor management, freight optimization, equipment allocation, positive workforce motivation, individual development and succession planning.

• Ensure customer/vendor contract requirements are administered and enforced.
• Maximize the performance of the site inventory management system to ensure: Care, custody, and control of customer inventory, Productivity and space utilization (efficient product placement, etc.), Accuracy (to floor and customer book), Proper utilization of information technology
• Ensure a safe, secure, clean and fair work environment for associates.
• Implement associate performance reviews, individual development plans and succession plans.
• Ensure site operates to the routines outlined in the site interaction matrix and standard operating procedures.
• Ensure company policies are communicated, administered, and enforced (i.e., accounting, operational, regulatory, and administrative).
• Take an active leadership role in managing turnover to the appropriate level (among hourly and management staff).
• Ensure associates and supervisory staff have proper access to the necessary tools to perform their assigned duties and that the tools are routinely accounted for and adequately maintained.
• Oversee execution of workshop action plans, projects and best practice sharing / implementation.
• Develop/achieve budget(s), revenue, profit (P&L) for site, and review agreed upon budget with client.
• Follow established Customer Billing SOP, as well as ensure associates at facility are properly trained in creation/submission of invoices to customer.
• Develop/achieve the annual site operating plan and goals; review plans and goals with client.
• Monitor service levels and customer satisfaction to ensure performance meets customer/vendor, and DHL Supply Chain (balanced scorecard) contractual requirements. Report on performance measures.
• Lead and provide direction to site workload planning and volume forecasting (i.e., staffing, equipment, space).

Required Education And Experience

• Bachelor's degree or equivalent experience, required
• 2-3 years logistics industry experience, required
• 5-7 years experience in supervisory/management role, required

Our Organization has a business casual environment and focuses on teamwork, associate development, training, and continuous improvement. We offer competitive wages, excellent affordable insurance benefits (including health, dental, vision and life), 401K plan, paid vacation and holidays.

Our Organization is an equal opportunity employer.