Transportation Delivery Operations Supervisor 2nd Shift

Staples; La Vergne (TN); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

Inclusive culture

Flexible PTO

401(k) company match

Health & wellness programs

Employee discounts

Job summary

Staples in La Vergne, TN seeks a Delivery Operations Supervisor to lead a shift-focused team, ensuring timely and complete order deliveries while meeting daily, weekly, and monthly goals. You will plan staffing, drive operational excellence, and partner with senior management to improve productivity and budget adherence.

This role emphasizes coaching, safety culture, and hands-on leadership to deliver outstanding customer service and Staples efficiency across the supply chain.

Qualifications

• Proven leadership experience in a transportation/logistics setting.
• Experience coordinating daily/weekly delivery operations.
• Strong safety and DOT compliance knowledge.

Responsibilities

• Lead the Delivery Operations team to ensure timely, complete deliveries.
• Plan staffing and strategies to meet daily/weekly/monthly goals.
• Collaborate with senior management to drive operational excellence and budget adherence.
• Participate in hiring, training, and coaching of associates; use reports to evaluate performance.

Skills

Leadership

Transportation knowledge

Coaching drivers

Safety procedures

Analytical thinking

Communication

Education

High school diploma or GED

Job description

Veterans encouraged to apply!

2:00pm-10:30pm/Monday-Friday (Shift hours may flex based on business needs)

Our supply chain team is dedicated to meeting our customers’ needs both now and in the future. By pairing innovative technology with dynamic employees, we create smarter, more efficient ways to meet our customers’ needs faster. Our network of distribution, fulfillment, fleet, furniture installation and professional teams work together in fun and safe environments to deliver state-of-the-art products, services, and expertise to our customers.

Veterans encouraged to apply!

2:00pm-10:30pm/Monday-Friday (Shift hours may flex based on business needs)

Our supply chain team is dedicated to meeting our customers’ needs both now and in the future. By pairing innovative technology with dynamic employees, we create smarter, more efficient ways to meet our customers’ needs faster. Our network of distribution, fulfillment, fleet, furniture installation and professional teams work together in fun and safe environments to deliver state-of-the-art products, services, and expertise to our customers.

What you’ll be doing:

The Delivery Operations Supervisor will lead the team in ensuring the timely and complete delivery of all orders. In this role, you’ll be responsible for preparing and planning strategies to meet the operation’s daily, weekly, and monthly goals.

You will work closely with senior management in the pursuit of operational excellence and the facility's all-around success including achieving performance goals related to productivity, accuracy, and budget. You will make recommendations and improvements to department processes and procedures, participate in the hiring, training and coaching of associates and use operational reports to evaluate department performance and ensure expectations are met.

Safety is our utmost priority so, in this role, we will look to you to ensure safe work practices and embrace and foster our safety culture.

In your role as a leader, you will be essential to the success of Staples Supply Chain as we deliver to our customers.

What you bring to the table:

• Ability to accurately calculate and plan and adjust headcount required to meet objectives.
• Ability to foster communication and teamwork among staff and to collaborate with all members of your team, at all levels to ensure successful customer outcomes.
• Understanding of and working knowledge of transportation systems and processes, productivity standards, and technology.
• Functional knowledge of coaching drivers through check rides.
• Ability to adopt our safety procedures quickly and ensure safe work practices.
• Inclusive nature that seeks common ground, listens to others and advocates for the best solutions for the customer and for employees.
• Commitment to lead by example and to a growth mindset as a leader, customer advocate and contributor.
• Ability to demonstrate analytical thinking and problem-solving ability.
• Basic English language skills (both verbal and written communications).
• On occasion you may be asked to drive a Staples truck and deliver as needed.

What’s needed- Basic Qualifications:

• High school diploma or GED
• 3+ years of transportation experience
• Must have a valid drivers’ license with a driving record indicating a safe driving history acceptable to the company and at all times remain eligible to drive a commercial motor vehicle under applicable laws and regulations
• Ability to pass a DOT physical and drug screen to the extent legally permissible
• Must obtain a 6-month DOT medical card specific to the role
• An ability to lift, lower, push, pull or carry product up to a maximum of 70 pounds by hand
• Must be at least 21 years of age

We Offer:

• Inclusive culture with associate-led Business Resource Groups
• Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays)
• Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more!

The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.