Transportation Customer Service Specialist I

Intermountain Healthcare Inc.; Denver (CO); On-site; USD 26,000 - 33,000; Part time

Job summary

Intermountain Healthcare seeks a part-time Courier at Saint Joseph Hospital in Denver, CO. The role delivers equipment, packages, specimens, and supplies between Intermountain facilities, operating light to medium-duty vehicles and supporting our care teams with timely service.

The position is PRN with flexible hours and a focus on customer service. Candidates must have a valid CDL Medical card within 30 days and meet DOT requirements; the hourly pay ranges from $18.76 to $24.38, with benefits

Qualifications

• Valid driver\'s license with no restrictions.
• A DOT Medical Card.
• Six months of experience in a customer service or logistics position.
• At least 21 years old as required by DOT to operate a commercial motor vehicle.
• Ability to obtain valid CDL Medical card within 30 days of hire.
• Experience using internet and email applications.

Responsibilities

• Safely operates a motor vehicle to complete deliveries of equipment, packages, specimens, and supplies.
• Delivers to facilities and organizations within Intermountain Healthcare.
• Maintains safety and professional service to customers and patients.
• Communicates effectively with internal/external customers and team members.

Skills

Valid driver\'s license

DOT Medical Card

Customer service experience

21+ years old (DOT)

CDL Medical card within 30 days

Internet & email proficiency

Job description

Saint Joseph Hospital

Part time

R184405

Job Description:

This position represents the face of Intermountain Healthcare to customers, patients, and physicians who use Courier services to transport items between facilities and organizations within Intermountain Healthcare. This positon is responsible to take care of the customers' needs by providing and delivering professional, helpful, and high quality service. This position drives a light or medium duty vehicle less than 10,000 GVW, making deliveries of equipment, packages, specimens, and supplies. The routes vary from short local routes of only a few miles to long distance routes covering up to 500 plus miles per day.

Schedule: PRN

Hours: Variable(flexible)

Non-benefits eligible

• Safety Awareness: Safely operates a motor vehicle in a variety of conditions and environments to complete deliveries of equipment, packages, specimens, and supplies. Stays aware of conditions and circumstances that affect one's own safety or the safety of others. Protects the physical well-being of personnel and self against work related accidents, injuries, or other debilitations.
• Service Focus: Ensures the needs of the customer is the primary focus. Shows interest in and understanding of the needs and expectations of internal and external customers. Demonstrates the need to gain customer trust. Meets or exceeds customer expectations. Shows willingness to gather and listen to customer feedback.
• Effective Communication: Cleary conveys information and ideas in a manner that engages the customer, helps them understand and retain the message, and invites response and feedback. Keeps others informed and involved as appropriate.
• Managing Work: Manages time effectively and accomplishes assigned tasks. Organizes work, sets priorities, and determines the correct use of resources. Determines necessary sequence of activities to achieve goals.
• Initiative: Supports department goals and objectives. Takes a proactive role in all department initiatives. Strives to continuously improve processes and service levels beyond minimum job requirements. Takes prompt action to accomplish objectives.
• Adaptability: Adjusts to dynamic business needs and conditions. Adjusts appropriately to the needs of the situation with a positive attitude and willingness to learn new ways to accomplish work activities and objectives. Adapts to change quickly and easily. Makes suggestions for increasing the effectiveness of change. Shows a willingness to learn new methods, procedures, or techniques results from change.

Minimum Qualifications

• Valid driver's license with no restrictions
• A DOT Medical Card
• Six months of experience in a customer service or logistics position.
• Meets the requirements for a routine driver as outlined in Intermountain Healthcare's Motor Vehicle Driver Policy (typically fewer than 3 moving violations in the last 3 years).
• At least 21 years old as required by DOT to operate a commercial motor vehicle. (NOTE: This is not required for Homecare employees because they are not required to obtain a CDL card.)
• For positions assigned to Courier Services: Ability to obtain valid CDL Medical card (obtained by getting a basic physical from a Physician to assure driver is safe and fit to drive) within 30 days of hire.
• and -

Experience using internet and email applications.

• Demonstrated ability to understand and follow department procedures and practices
• Demonstrated ability to comply with Intermountain Healthcare's Motor Vehicle Driver Policy
• At least 21 years old as required by DOT to operate a commercial motor vehicle

Climbing, Lifting, Pulling/Pushing, Seeing, Sitting, Squatting/Kneeling, Standing, Walking

Location:

Saint Joseph Hospital

Work City:

Denver

Work State:

Colorado

Scheduled Weekly Hours:

0

The hourly range for this position is listed below. Actual hourly rate dependent upon experience.

$18.76 - $24.38

We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Intermountain Health’s PEAK program supports caregivers in the pursuit of their education goals and career aspirations by providing up-front tuition coverage paid directly to the academic institution. The program offers 100+ learning options to choose from, including undergraduate studies, high school diplomas, and professional skills and certificates. Caregivers are eligible to participate in PEAK on day 1 of employment. Learn more. (https://intermountainhealthcare.org/careers/working-for-intermountain/employee-benefits/peak-program/)

All positions subject to close without notice.

Headquartered in Utah with locations in six primary states and additional operations across the western U.S., Intermountain Health is a nonprofit system of 34 hospitals, 400+ clinics, a medical group of more than 4,800 employed physicians and advanced care providers, a health plan division called Select Health with more than one million members, and other health services. Helping people live the healthiest lives possible, Intermountain is widely recognized as a leader in clinical quality improvement and efficient healthcare delivery.

Join our world-class team and embark on a career filled with opportunities, strength, innovation, and fulfillment.

Introduce yourself to our Talent Acquisition team and we will get in touch if there is a role that seems like a good match.

If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact 1-800-843-7820 or email [e-mail] . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

Thanks for your interest in continuing your career with our team!