Transportation Coordinator

usfoods; Ontario (CA); On-site; USD 45,000 - 60,000; Full time

Job summary

US Foods is seeking a Transportation Coordinator to support the transportation and logistics functions. The role includes clerical duties and assisting in backhauls, with responsibilities spanning driver communications, report generation in Excel, and coordination of scheduling and paperwork.

The position requires at least two years in a warehouse administrative or clerical role, with strong communication, math, and organizational skills, and proficiency in MS Office.

Qualifications

• Minimum two years of experience in warehouse administrative or clerical position.
• Proficient in MS Excel; ability to generate reports and communicate data clearly.
• Strong math, analytical and organizational skills with high attention to detail.

Responsibilities

• Answer incoming calls and resolve driver, sales rep and customer issues; communicate route updates to drivers.
• Create, update, and share transportation reports using Excel and logistics software.
• Assist in damages and shorts process by notifying vendors and drivers to resolve issues.
• Coordinate backhaul scheduling and communicate key logistics information to stakeholders.
• Support scheduling of pickup appointments for backhaul orders and related paperwork.

Skills

Excel

Communication

Customer service

Analytical skills

Teamwork

Microsoft Word

Outlook

Education

High school diploma or GED

Tools

Omnitracs

Tandem

Kronos

XATA

Manhattan

PowerDock

Airclic

Job description

ARE YOU A CURRENT US FOODS EMPLOYEE? PLEASE APPLY DIRECTLY THROUGH OUR INTERNAL WORKDAY CAREER SITE

Join Our Community of Food People!

BASIC PURPOSE

The Coordinator, Transportation will support the transportation and logistics functions by performing general clerical activities and assisting in backhauls.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Duties may include but are not limited to transportation, and/or logistics and backhaul functions.

Transportation:

• Answer all incoming calls to resolve driver, sales representative and customer issues as needed. Communicate with drivers any updates to their routes.


• Utilize software (MS Excel, Omnitracs, Tandem, Kronos, etc) to create, update, and communicate various reports and files for proper transportation functioning. Examples include attendance, DVIRs, backhaul spreadsheets, delivery window dispatch, driver key log, trailer temp log, transportation route update, network update, and other transportation metrics.


• Assist in the damages and shorts process by notifying vendors and drivers to find a resolution. Complete associated paperwork involved in damages and shorts.


• Other duties as assigned by manager.

Backhaul and Logistics:

• Communicate key information to the proper recipient to support backhaul and transportation operations (including, but not limited to, the arrival of backhauls, daily dispatch information, backhaul scheduling/rescheduling, service updates to Omnitracs, abnormalities/delivery issues, etc).


• Support in logistics operations by assisting in scheduling all pick up appointments for backhaul orders and vendors for the division. Complete related paperwork and communicate backhaul and logistic information when necessary.


• Other duties as assigned by manager.

SUPERVISION :

N/A

RELATIONSHIPS

Internal: Operations, transportation, warehouse personnel, drivers

External: Vendors

WORK ENVIRONMENT

The work will take place at a desk in a US Foods office-based environment but may occasionally require work in normal warehouse environments including cooler and freezer areas where temperatures may be as low as -5 degrees.

MINIMUM QUALIFICATIONS

Related Experience/Requirements:

Minimum two years of experience in warehouse administrative or clerical position.

Knowledge/Skills/Abilities :

• Effective communication both verbally and in writing.


• Excellent telephone and customer service ability.


• Strong math, analytical, and organizational skills with high attention to detail.


• Basic computer skills with a good knowledge of programs such as Microsoft Word, Excel, Access, and Outlook.


• Problem solving and critical thinking abilities to solve problems of limited scope.


• Strong teamwork skills with the ability to support others in the department and division.

Education

High school diploma or GED/equivalent required.

PREFERRED QUALIFICATIONS

• Prior logistics, transportation, and/or warehouse experience preferred.


• Knowledge of DOT Hours of Service Regulations.


• Knowledge of our geographic delivery area.

Certifications/Training

Experience with Omnitracs, Tandem, Kronos, XATA, Manhattan, PowerDock, Airclic preferred.

PHYSICAL QUALIFICATIONS

Must be able to perform the following physical activities for described length of time:

OCCASIONALLY: 1% - 33 / FREQUENTLY: 34% - 66% / CONTINUOUSLY: 67% - 100% or NEVER

JOB REQUIRES WORKER TO:

FREQUENCY:

• STAND FREQUENTLY


• WALK FREQUENTLY


• DRIVE VEHICLE N/A


• SIT FREQUENTLY


• LIFT


• 1-10 lbs (Sedentary) OCCASIONALLY


• 11-20 lbs (Light) OCCASIONALLY


• 21-50 lbs (Medium) OCCASIONALLY


• 51-100 lbs (Heavy) N/A


• Over 100 lbs (Very Heavy) N/A


• CARRY


• 1-10 lbs (Sedentary) OCCASIONALLY


• 11-20 lbs (Light) OCCASIONALLY


• 21-50 lbs (Medium) OCCASIONALLY


• 51-100 lbs (Heavy) N/A


• Over 100 lbs (Very Heavy) N/A


• PUSH/PULL*1 OCCASIONALLY


• CLIMB/BALANCE*2 OCCASIONALLY


• STOOP/SQUAT OCCASIONALLY


• KNEEL OCCASIONALLY


• BEND OCCASIONALLY


• REACH ABOVE SHOULDER FREQUENTLY


• TWIST OCCASIONALLY


• GRASP OBJECTS*3 FREQUENTLY


• MANIPULATE OBJECTS*4 FREQUENTLY


• MANUAL DEXTERITY*5 FREQUENTLY


• 1 (Push/Pull: Hand truck, gate, straps, metal ramp, truck door, dolly, boxes, truck gear shift)


• 2 (Climb/Balance: In/Out Truck/Trailer to cab. On/Off ramp to ground level and side doorsteps and Platform of trailer. Stairs)


• 3 (Grasp Objects: Hand truck, boxes, cartons, steering wheel)


• 4 (Manipulate Objects: Boxes, dolly, metal truck ramp, hand truck, paperwork, truck gate, straps)


• 5 (Manual Dexterity: Typing, use of office machines such as copiers, printers)

This role may also receive overtime compensation. Benefits for this role may include health insurance, pre-tax spending accounts, retirement benefits, paid time off, short-term and long-term disability, employee stock purchase plan, and life insurance. To review available benefits, please click here: https://www.usfoods.com/careers/benefits.html.

Compensation depends on relevant experience and/or education, specific skills, function, geographic location, and other factors as applicable by law (for example: state or local minimum wage thresholds). The expected