Transportation Coordinator

Ryder System, Inc.; Novi (MI); Hybrid; USD 28,000 - 36,000; Full time

Benefits offered by this job

Health insurance

Paid time off

401(k) plan

Job summary

Ryder System, Inc. in Novi, MI is seeking a Transportation Coordinator II to support Transportation Management processes, interfacing with customers and carriers to ensure solutions meet requirements and drive cost/service improvements.

You will handle defined processes, monitor KPIs, and deliver data processing, reporting and analyses, while building professional relationships across the organization in a fast-paced environment.

Qualifications

• High school diploma or GED required; one year of experience or internship.
• Bachelor's degree preferred in Transportation Management, Logistics or Business.
• One year or more experience with customers or carriers preferred.
• One year or more transportation experience in Customer Service or Accounting required.

Responsibilities

• Support Transportation Management processes to meet customer requirements.
• Interact with customers and carriers to resolve issues and improve service.
• Monitor KPIs and provide data processing, reporting and analysis.
• Prepare and distribute weekly customer metrics.
• Build professional relationships across levels of the organization.

Skills

Communication skills

Customer focus

Time management

Multitasking

Teamwork

Problem solving

Relationship building

Professional presence

Detail oriented

Adaptability

Education

High school diploma or GED

Bachelor's in Transportation/Logistics or Business

Job description

Job Description

Summary

Responsible for supporting Transportation Management business processes (i.e. procurement, Freight Bill Audit & Payment, Shipment Planning & Execution) to ensure that Ryder's solutions are meeting customer requirements. The Transportation Coordinator II will handle defined processes, repeatable analysis and tasks driving continuous cost and service improvement by recommending and implementing stated improvements. Position will require both customer and carrier interfacing and capable of representing Ryder in customer meetings.

Essential Functions

• Ensure that the output of TM centralized processes meet solution design specifications and customer requirements
• Proactively monitor/manage key performance indicators: FBAP, 12TMS, Ryder Online, Transportation Intelligence System
• Provide all support function activity including accuracy and timeliness of data processing, reporting, analysis and all other customer specific inquiries
• Process and distribute weekly customer metrics
• Ability to interact with carriers and clients in resolving problems

Additional Responsibilities

• Performs other duties as assigned.

Skills and Abilities

• Able to prioritize, organize and accomplish work
• Strong verbal and written communication skills
• Able to have professional presence
• Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
• Ability to work independently and as a member of a team
• Flexibility to operate and self-driven to excel in a fast-paced environment
• Capable of multi-tasking, highly organized, with excellent time management skills
• Detail oriented with excellent follow-up practices
• Demonstrates problem solving skills
• Works on problems of moderate scope where analysis of situation or data required a review of identifiable factors
• Exercises judgment to recommend appropriate action
• Develops and delivers effective presentations
• Ability to build strong customer relationships

Qualifications

• H.S. diploma/GED required, one yr. experience or accredited internship/cooperative experience
• Bachelor's degree preferred in Transportation Management, Logistics or Business Administration
• One (1) year or more experience working with customers or carriers preferred
• One (1) year or more previous transportation experience in Customer Service, Accounting required

Travel: None

DOT Regulated: No

Job Category: Transportation

Our Culture & Commitment

At Ryder, you're trusted to make an impact-while enjoying room to grow and having a voice that’s heard. Our culture is built on respect, collaboration, and shared pride in doing great work rooted in innovation and safety.

Your Voice. Your Success. The Future We Build Together.

Compensation Information

The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below:

Pay Type

Hourly

Minimum Pay Range

20.00

Maximum Pay Range

26.00

Benefits Information

Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.

All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Important Note

Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned.

Security Notice for Applicants

Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.ryder.com/careers .