Transportation Clerk

Acuity; Des Plaines (IL); On-site; USD 46,000 - 83,000; Full time

Job summary

Acuity Inc. in Des Plaines, IL is seeking a Traffic Clerk I to support daily traffic and transportation operations at the distribution center.

You will be the dock-floor liaison, checking in drivers, verifying paperwork, and relaying load-readiness to the team, while providing administrative support to the Transportation group. Responsibilities include shipment tracking, documentation accuracy, and coordinating with RXO to meet delivery goals, with a focus on on-time performance and customer

Qualifications

• High school diploma or equivalent required.
• 0–2 years of experience in transportation, logistics, or distribution center operations preferred.
• Prior customer service experience preferred.
• Familiarity with TMS systems a plus (RXO preferred, not required).
• Strong administrative and communication skills; comfortable interfacing directly with drivers and carrier partners.
• Basic computer proficiency, including the ability to print, scan, and fax documents.
• Strong attention to detail and organizational skills.

Responsibilities

• Check in drivers at the dock window, verify paperwork, and communicate load-readiness.
• Walk the floor and dock to monitor trailers and support timely loading.
• Perform checks to catch errors before trailers close and send reminders.
• Track shipments and provide status updates to stakeholders and customers.
• Coordinate with RXO for routing and shipment needs.
• Enter routing info in TMS (RXO) per procedures.
• Log and route OSD claims to carrier or team.
• Ensure documentation accuracy (BOL, pallet counts, packing slips).
• Coordinate dock scheduling to support production and outbound shipping priorities.
• Maintain supply of shipping materials (pallets, labels, packaging).
• Support shipment consolidation to reduce delivery frequency.
• Assist with day-to-day communication between shifts and leadership.

Skills

Communication

Attention to detail

Organizational skills

Customer service

Logistics coordination

TMS familiarity

Basic computer skills

Education

High school diploma

Tools

TMS (RXO)

Job description

Acuity Inc. (NYSE: AYI) is a market-leading industrial technology company. We use technology to solve problems in spaces, light and more things to come. Through our two business segments, Acuity Brands Lighting (ABL) and Acuity Intelligent Spaces (AIS), we design, manufacture, and bring to market products and services that make a valuable difference in people’s lives.

We achieve growth through the development of innovative new products and services, including lighting, lighting controls, building management solutions, and an audio, video and control platform. We focus on customer outcomes and drive growth and productivity to increase market share and deliver superior returns. We look to aggressively deploy capital to grow the business and to enter attractive new verticals.

Acuity Inc. is based in Atlanta, Georgia, with operations across North America, Europe and Asia. The Company is powered by approximately 13,000 dedicated and talented associates. Visit us at www.acuityinc.com .

Work location

• This position requires on-site presence in Des Plaines, IL, must report to the office every business day.

Job Summary

The Traffic Clerk I supports daily traffic and transportation operations at the Des Plaines distribution center, helping ensure outbound freight moves accurately and on schedule. This role serves as a key point of contact on the dock floor, checking in drivers, verifying paperwork, and communicating load-readiness to the team. The Traffic Clerk I also provides administrative and operational support to the Transportation team, including shipment tracking, documentation, and coordination with the 4PL transportation partner, RXO, to help meet delivery and service goals.

Key Tasks & Responsibilities (Essential Functions)

• Check in drivers at the dock window, collect and verify paperwork, and communicate load-readiness to the dock team.
• Walk the floor and dock regularly to check trailers, confirm load status, and support timely closing/departure of trailers.
• Perform checks and balances / fail-safe reviews to catch errors before trailers close, and send reminders to keep loading on schedule.
• Track shipments and provide proactive status updates to internal stakeholders and customers.
• Communicate and coordinate with the 4PL (third-party logistics) transportation team, RXO, on routing and shipment needs.
• Enter and monitor routing information in TMS (RXO) following established procedures.
• Log and route OSD (Over, Short, Damaged) claims to the appropriate carrier or team for resolution.
• Ensure documentation accuracy, including BOL, pallet counts, and packing slips.
• Coordinate dock scheduling to support production and outbound shipping priorities.
• Maintain adequate supply of shipping materials, including pallets, labels, and packaging.
• Support shipment consolidation efforts to help reduce delivery frequency and improve customer experience.
• Assist with day-to-day communication between shifts, dock teams, and Transportation leadership.

Key Metrics

• On-Time Delivery (OTD)
• Documentation Accuracy
• Dock Throughput
• Shipment Consolidation Support

Skills And Minimum Experience Required

• High school diploma or equivalent required.
• 0–2 years of experience in transportation, logistics, or distribution center operations preferred.
• Prior customer service experience preferred.
• Familiarity with TMS systems a plus (RXO preferred, not required).
• Strong administrative and communication skills; comfortable interfacing directly with drivers and carrier partners.
• Basic computer proficiency, including the ability to print, scan, and fax documents.
• Strong attention to detail and organizational skills.

Physical Requirements / Work Environment

• Regularly walks the warehouse floor and dock area to check trailers and coordinate loading activity.
• Works in a distribution center environment, including exposure to dock conditions (temperature variation, noise, vehicle traffic).
• Frequent standing, walking, and movement between the dock window and office/admin areas.

Travel Requirements

• 0%

The range for this position is $45,900.00 to $82,600.00. Placement within this range may vary, depending on the applicant’s experience and geographic location. Acuity offers generous benefits including health care, dental coverage, vision plans, 401K benefits, and commissions/incentive compensation depending on the role.

We value diversity and are an equal opportunity employer. All qualified applicants will be considered for employment without regards to race, color, age, gender, sexual orientation, gender identity and expression, ethnicity or national origin, disability, pregnancy, religion, covered veteran status, protected genetic information, or any other characteristic protected by law.

Accommodation for Applicants with Disabilities

As an equal opportunity employer, Acuity Inc. is committed to providing reasonable accommodations in its application process for qualified individuals with disabilities and disabled veterans. If you have difficulty using our online system due to a disability and need an accommodation, you may contact us at [phone], select option 4. Please clearly indicate what type of accommodation you are requesting and for what requisition.

Any unsolicited resumes sent to Acuity Inc. from a third party, such as an Agency recruiter, including unsolicited resumes sent to an Acuity Inc. mailing address, fax machine or email address, directly to Acuity Inc. employees, or to Acuity Inc. resume database will be considered Acuity Inc. property. Acuity Inc. will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume.

Acuity Inc. will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. This includes any Agency that is an approved/engaged vendor, but does not have the appropriate approvals to be engaged on a search.

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