Transportation Claims Specialist: Complex Loss & Growth

Charger Logistics Inc; United States; Remote; USD 60,000 - 90,000; Full time

Benefits offered by this job

Competitive Salary

Healthcare Benefit Package

Career Growth

Job summary

Charger Logistics Inc is seeking a claims-focused professional to evaluate and adjudicate complex trucking claims, including bodily injury and property damage. You will oversee investigations, prepare detailed file summaries, and ensure compliance with industry standards and internal policies.

The role requires experience with commercial lines, strong Microsoft Outlook and Excel skills, and the ability to manage multiple tasks while maintaining confidentiality.

Qualifications

• Post-secondary education in an Insurance program or related program.
• 2+ years of trucking, claims or safety and compliance experience preferred.
• Experience with commercial lines and transportation liability.
• Advanced knowledge of Microsoft Outlook and Excel.
• Strong multi-tasking, time-management, customer service, and organizational skills.

Responsibilities

• Evaluate and adjudicate complex claims, including those in litigation, ensuring compliance with all legal and regulatory requirements.
• Oversee the investigation, evaluation, and resolution of bodily injury claims involving company vehicles or drivers.
• Prepare detailed file summaries for internal reporting, large loss assessments, and reinsurance purposes, ensuring all pertinent information is accurately documented.
• Ensure all bodily injury claims are handled in accordance with industry best practices and company policies.
• Adjust physical damage claims including unreported damage claims.
• Negotiates directly with insurance company adjusters, claimants, and third-party claimant representatives upon receipt of critical information.
• Discuss accidents, damage, preventability and processes with commercial vehicle operators. Maintain files for litigation, subrogation, physical damage, liability and workers compensation claims.
• Discuss accidents, damage, preventability and processes with commercial vehicle operators.
• Maintain files for litigation, subrogation, physical damage, liability and workers compensation claims.
• Reporting of claims and accidents as necessary.
• Be available on-call for nights and weekends for serious accidents and other duties as necessary.
• Selects, directs and manages vendor relationships including towing companies, body shops, garage and parking/storage yards to get accurate costs as needed in settlement of claims
• Updating and posting payments for repairs.
• Order police reports, Set-up new claim files, confirmation of loss to insurer & broker
• Communicate with the Claims team as well as the Safety/Compliance team (and others as necessary) on any relevant items
• Post-secondary education in an Insurance program or related program.
• 2+ years of experience in trucking, claims or safety and compliance is preferred.
• Experience with commercial lines and transportation liability
• Advanced knowledge of Microsoft Outlook and Excel
• Strong multi-tasking, time-management, customer service, and organizational skills
• Ability to maintain a high level of confidentiality
• Ability to stay calm in crisis situations
• Competitive Salary
• Healthcare Benefit Package
• Career Growth

Skills

Negotiation

Regulatory compliance

Multi-tasking

Customer service

Time management

Education

Post-secondary education in Insurance or related program

Tools

Microsoft Outlook

Excel

Job description

Charger Logistics Inc is seeking a claims-focused professional to evaluate and adjudicate complex trucking claims, including bodily injury and property damage. You will oversee investigations, prepare detailed file summaries, and ensure compliance with industry standards and internal policies.

The role requires experience with commercial lines, strong Microsoft Outlook and Excel skills, and the ability to manage multiple tasks while maintaining confidentiality.