Transportation Associate

Wayfair; Jacksonville (FL); On-site; USD 32,000 - 34,000; Full time

Benefits offered by this job

OT opportunities

Shift differential

Referral bonuses

Medical benefits

401(k) match

Paid time off

Job summary

Wayfair in Jacksonville, FL is hiring a Transportation Associate to join the team that moves goods from suppliers to customers. You will help implement scalable loading and carrier processes to ensure fast, reliable delivery while upholding Wayfair quality standards.

The role requires coordinating with fulfillment teams and carriers to keep schedules on track. The position emphasizes on-site work with a focus on safety, attendance, and hands-on loading and trailer inspections.

Qualifications

• 2+ years in warehousing or transportation
• Experience with Transportation Management System (TMS) and Excel/Sheets preferred
• Must be able to read/understand English and collaborate across teams

Responsibilities

• Inspect loading quality of truckloads to meet standards
• Build partnerships with fulfillment teams and supervisors
• Coordinate with truckload and small parcel carriers for on-time pickups
• Update Manhattan TMS with movements, milestones, reports
• Maintain attendance and follow shift procedures for facility operations

Skills

TMS experience

Excel/Google Sheets

English proficiency

Tools

Manhattan

Oracle

JDA

Job description

Location: Jacksonville, Florida | Job Type: Full-time | Pay: $23.50 | Schedule: Sunday - Wednesday 4:30pm - 3am

About the Role: Your Impact

As a Transportation Associate at Wayfair, you are a key part of a team striving to continually delight our customers by providing the fastest, most reliable, and most convenient delivery options for all things home. You will help bring our logistics vision to life by building and executing repeatable, scalable processes as goods are transported from our suppliers to our customers. This role is essential for maintaining outbound quality standards and ensuring smooth carrier operations within our middle mile network

Why Join Our Team? (Your Perks & Growth)

• Competitive Pay: The listed pay rate/range is just the start with potential for OT, shift differential, and referral bonuses.
• Comprehensive Benefits: Potential for medical, dental, vision, 401 (k) match, and paid time off based on role type.
• Safety First Culture: We are relentlessly focused on a safe work environment for all employees.
• Growth Opportunities: We value data-driven decisions and promote from within, offering clear paths for career advancement in operations, team leadership, and management.

What You’ll Do (Core Responsibilities)

• Quality Assessment: Inspect loading quality of truckloads, focusing on utilization, load securement, and packaging damage to ensure they meet Wayfair standards. This may include navigating freight that is staged in both the trailer and dock door spaces.
• Strategic Partnerships: Build strong rapport with fulfillment teams, leads, and supervisors to drive improvements in loading practices and operational outcomes. Partnerships may include various site locations.
• Carrier Communication: Coordinate directly with truckload and small parcel carriers to manage schedules, ensure on-time pickups, and track delivery performance.
• Systems Management: Update the Manhattan Transportation Management System (TMS) with critical truckload movements, milestones, and reports.
• Operational Reliability: Maintain consistent attendance and use thumb clocks for shifts/breaks to support in-person facility operations.

What You’ll Need

• Experience: 2+ years of experience in a warehousing or transportation function; experience in dispatching or trailer loading is a plus.
• Technical Proficiency: Experience using a Transportation Management System (e.g., Manhattan, Oracle, JDA) and proficiency with Excel/Google Sheets is a plus.
• Physical Capability:
  • Ability to work on a warehouse floor for 8+ hours a day in a non-climate-controlled environment.
  • Ability to frequently lift up to 75 lbs. unassisted and maneuver products up to 150 lbs. via team lift.
  • Ability to physically inspect trailers, including climbing stepladders.
• Communication & Safety: Ability to read and comprehend English to ensure personal and team safety.
• Professionalism: A track record of building collaborative relationships and the ability to partner effectively with managers in other departments.
• Requirements: Must be at least 18 years of age.

Assistance For Individuals With Disabilities

Wayfair is fully committed to providing equal opportunities for all individuals, including individuals with disabilities. As part of this commitment, Wayfair will make reasonable accommodations to the known physical or mental limitations of qualified individuals with disabilities, unless doing so would impose an undue hardship on business operations. If you require a reasonable accommodation to participate in the job application or interview process, please let us know by completing our Accomodations for Applicants form.

About Wayfair Inc.

Wayfair is one of the world’s largest online destinations for the home. Whether you work in our global headquarters in Boston, or in our warehouses or offices throughout the world, we’re reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you’re looking for rapid growth, constant learning, and dynamic challenges, then you’ll find that amazing career opportunities are knocking.

No matter who you are, Wayfair is a place you can call home. We’re a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair – and world – for all. Every voice, every perspective matters. That’s why we’re proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic.

Your personal data is processed in accordance with our Candidate Privacy Notice (https://www.wayfair.com/careers/privacy). If you have any questions or wish to exercise your rights under applicable privacy and data protection laws, please contact us at [e-mail].