Transportation Area Manager

Amazon.com; Kansas City (KS); On-site; USD 70,000 - 91,000; Full time

Job summary

Amazon.com Services LLC in Kansas City is seeking Transportation Area Managers to lead teams and improve safety, quality, customer experience, and productivity across sites. You will collaborate with site leadership, implement standard work, and coach hourly associates to meet delivery promises.

The role emphasizes lean process improvements, root-cause analysis, and adherence to OSHA safety programs. Applicants should have 2+ years of supervision, a bachelor’s degree or equivalent, and

Qualifications

• 2+ years of employee and performance management experience.
• Bachelor’s degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience.
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.

Responsibilities

• Collaborate with site leadership on quality and Customer Experience metrics, including root cause analysis of problem areas.
• Streamline logistics in the operation through standard work and team leadership.
• Support and commit to all safety programs and OSHA compliance to ensure a safe work environment for all associates.
• Proactively identify and lead process improvement initiatives and Lean tools.

Skills

Performance management

Leadership

Lean/Kaizen

Customer service

Communication

Scheduling

Education

Bachelor's degree or equivalent

Bachelor's degree in Engineering/Operations/Supply Chain/Logistics

Job description

Job ID: 10558397 | Amazon.com Services LLC

At Amazon, we are working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and dependable people. Amazon is seeking Transportation Area Managers to work throughout the country. Amazon is one of the most recognizable brand names in the world and we distribute over a billion shipments each year to our loyal customers.

Four key areas that you’ll always focus on are the safety, quality, customer experience, and productivity of your department.

Key responsibilities include:

• Collaborate with site leadership on quality and Customer Experience metrics, including the root cause analysis of problem areas
• Streamline logistics in the operation through the implementation of standard work and team leadership
• Support and commit to all safety programs and OSHA compliance to ensure a safe work environment for all associates
• Proactively identify and lead process improvement initiatives and Lean tools

Supervisory Responsibilities:

You and your team of Transportation Associates are responsible for Amazon customers receiving their orders. You are responsible for ensuring that you have properly trained people, and that their needs are addressed so they can focus on their jobs. Support, mentor, and motivate your hourly workforce. Manage safety, quality, productivity, and customer delivery promises. In addition, one of the most important aspects of your job is to lead change at internet speed because innovation has made us the global company that we are today.

Amazon offers competitive packages, growth potential and a challenging and inclusive work environment.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Basic Qualifications

• 2+ years of employee and performance management experience
• Bachelor’s degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays

Preferred Qualifications

• 1+ years of performance metrics, process improvement or lean techniques experience
• Experience managing teams of 20 people or greater
• Experience with process improvements (Lean Six Sigma and/or Kaizen)
• Experience using strong customer service, communication, and interpersonal skills
• Bachelor’s degree in Engineering, Operations, Supply Chain/Logistics, or a related field
• Experience in one or more of the following industries: shipping/logistics distribution centers, manufacturing environments, hospitality, healthcare, retail, and customer-facing / customer-service environments

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Preferred Qualifications

• 1+ years of performance metrics, process improvement or lean techniques experience
• Experience managing teams of 20 people or greater
• Experience with process improvements (Lean Six Sigma and/or Kaizen)
• Experience using strong customer service, communication, and interpersonal skills
• Bachelor’s degree in Engineering, Operations, Supply Chain/Logistics, or a related field
• Experience in one or more of the following industries: shipping/logistics distribution centers, manufacturing environments, hospitality, healthcare, retail, and customer-facing / customer-service environments

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits .

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits .

USA, KS, Kansas City - 70,000.00 - 90,900.00 USD annually

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Veterans, military spouses, and people with disabilities are encouraged to apply.