Transportation Aide

Arc at Kankakee; Kankakee (IL); On-site; USD 19,000 - 28,000; Full time

Job summary

Arc at Kankakee is seeking a Transportation Driver to safely transport patients to and from hospitals, clinics, dialysis centers, and residences. You will provide exceptional customer service while assisting residents with seating, belts, wheelchairs, and groceries.

The role requires a valid Illinois driver’s license, passenger endorsement or equivalent, and the ability to communicate clearly. You’ll perform pre/post-trip inspections, maintain the vehicle, and follow infection control and safety

Qualifications

• High school diploma or equivalent preferred.
• Active Illinois Driver’s License required.
• Class C license with passenger endorsement for 15+ passengers or Class E for 14 or fewer.
• No driver under 25 or over 74 per insurance.
• DOT compliant physical; annual physician’s statement for older drivers transporting 15+ passengers.
• Experience as a bus or van driver preferred.
• Ability to communicate effectively, orally and in writing; writing and computer skills required.

Responsibilities

• Provides a high level of customer service while transporting residents to activities, appointments and other outings.
• Assists residents including boarding and leaving the bus, with seat belts, securing wheelchairs and walkers, and groceries.
• Maintains safety of residents at all times and monitors safety during boarding, transit, and building entry/exit.
• Performs general vehicle upkeep including fueling, oil checks, tire pressure and taking the vehicle to service facilities.
• Completes daily pre-trip and post-trip inspections and maintains vehicle cleanliness.
• Follows safety procedures and reports hazards, accidents, or equipment issues to supervisor.
• Communicates schedule progress with facility and receives additional instructions.
• Operates GPS, two-way radio, and cell phone to navigate effectively.

Skills

Communication

Writing & computing

GPS navigation

Customer service

Safety awareness

Education

High school diploma or equivalent

Job description

SUMMARY:

The Transportation Driver will provide the transportation of patients to and from hospitals, medical offices, dialysis centers and private residences in a safe, secure and professional manner.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Provides a high level of customer service while transporting residents to and from activities, appointments and other outings.


• Provides assistance to residents including but not limited to:

1. Boarding and leaving the bus,


2. Assistance with seat belts,


3. Securing wheelchairs and walkers,


4. Assistance with groceries and packages.

• Is responsible for the safety of residents at all times. Monitors resident safety on the bus, while boarding and departing the vehicle as well as the entrance and exit of buildings.


• Responsible for general upkeep of the vehicle including:

1. Fueling vehicle.


2. Conducting preventative maintenance on vehicle to include oil level, tire pressure.


3. Delivering vehicle to authorized service facility.

• Maintains vehicle according to the requirements of the facility, including completing all required paperwork.


• Complete daily vehicle pre-trip and post-trip inspections and maintain vehicle cleanliness.


• Follows all safety procedures and protocol as dictated by local policy, federal and state regulations and standard practice. Reports all hazardous conditions, defective equipment and accidents or incidents to the supervisor immediately.


• Follows infection control procedures, including proper hand washing, wearing protective clothing and equipment when required.


• Effective communicate with facility regarding schedule progress and to receive additional instructions.


• Understand how to operate GPS, Two-Way Radio and/or Cell Phone to navigate effectively.


• Maintain accurate activity and vehicle report logs.


• Other duties as assigned.

QUALIFICATIONS:

• High school diploma or equivalent preferred.


• Active Illinois Driver’s License required.


• Driver’s License requirements are determined by the size of the vehicle:

1. Class C license with a passenger endorsement for vehicles which transport 15 or more passengers.


2. Class E license for vehicles that transport 14 or fewer passengers.

• No driver under the age of twenty-five (25) or over the age of seventy-four (74) as outlined in the insurance requirements.


• DOT compliant physical. Annual physician’s statement for drivers between the ages of seventy-one (71) to seventy-four (74) who drive vehicles which transport 15 or more passengers.


• Experience as a bus or van driver preferred


• Must possess the ability to communicate effectively, orally and in writing.


• Ability to communicate effectively with residents. Writing and computer skills are required for completing reports and scheduling.

PHYSICAL DEMANDS:

• Must be able to move intermittently throughout the workday.


• Must be able to lift/carry up to 40 lbs to a minimum height of 5 feet and be able to push, pull, move and/or carry such weight a minimum distance of 50 feet.


• Must be able to push/pull up to 275 pounds to a minimum distance of 50 feet.


• May be necessary to assist in the evacuation of residents during emergency situations.


• The noise level in the work environment is usually moderate.


• The employee is in and out of a vehicle daily and exposed to outdoor weather conditions that vary.


• The employee is sometimes subject to emotionally upset residents or family members.