Transport Dispatch & Admin Specialist

ACV Auctions; Buffalo (NY); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health insurance

Stock Purchase Program

401(k) plan

Paid time off

Parental leave

Job summary

ACV Auctions in the United States is seeking a Transportation Admin - Dispatch Operations to support the Transportation department with dispatch tasks, carrier assignments, and customer service. The role emphasizes accuracy, timely resolutions, and collaboration with internal teams.

The position requires at least 6 months of related experience, strong communication, and proficiency with Microsoft Office; Salesforce experience is a plus.

Qualifications

• Minimum 6 months experience in customer service, administrative or clerical work, or transportation industry.
• Strong communication and organizational skills.
• Ability to read, write, and speak English proficiently.
• Demonstrated problem-solving ability and urgency.
• Comfort with using business software and systems.

Responsibilities

• Support Transportation department by dispatching tasks and assigning carriers to jobs.
• Process transactions to support operations and dispatching; escalate when needed.
• Maintain records in Salesforce, load boards, and related systems.
• Build relationships with carriers, customers, and internal teams.
• Provide timely resolutions to inquiries and ensure accurate communications.

Skills

Customer service

Communication

Organizational skills

Problem solving

Teamwork

Education

High School Diploma or GED

Tools

Microsoft Office

G Suite

Salesforce

Job description

ACV Auctions in the United States is seeking a Transportation Admin - Dispatch Operations to support the Transportation department with dispatch tasks, carrier assignments, and customer service. The role emphasizes accuracy, timely resolutions, and collaboration with internal teams.

The position requires at least 6 months of related experience, strong communication, and proficiency with Microsoft Office; Salesforce experience is a plus.