Transplant Finance & Benefits Specialist

University of Southern California; Los Angeles (CA); On-site; USD 40,000 - 62,000; Full time

Job summary

Keck Medicine of USC seeks a skilled Transplant Financial Coordinator to guide insurance and financial aspects of transplantation from referral to post‑transplant follow‑up. You will verify coverage, obtain authorizations and coordinate benefits with including Medi‑Cal etc., while maintaining HIPAA compliance.

In this role you will work with transplant staff, patients and families to navigate coverage, assist with government programs and resolve billing questions, ensuring timely financial

Qualifications

• High school diploma or equivalent required.
• AA/Associate's degree or equivalent preferred.
• 2+ years transplant financial coordination experience.
• Broad knowledge of health insurance terminology and transplant process.
• Familiarity with transplant database (OTTR), EMR and IT systems.
• Strong problem-solving and communication skills.

Responsibilities

• Coordinate and clarify patient insurance and financial aspects of care for transplantation with less than 5% inaccuracy.
• Obtain and document detailed patient benefits, limitations and exclusions for transplant services.
• Discuss benefits and other transplant financial issues with patients and families.
• Guide patients through government funded/financial assistance programs and coordination of benefits.
• Serve as a liaison to USC Care and Keck billing offices to resolve billing questions and problems.

Skills

Communication

Problem-solving

Customer service

Teamwork

Education

High school diploma

Associate's degree

Tools

OTTR

EMR systems

IT systems

Job description

Keck Medicine of USC seeks a skilled Transplant Financial Coordinator to guide insurance and financial aspects of transplantation from referral to post‑transplant follow‑up. You will verify coverage, obtain authorizations and coordinate benefits with including Medi‑Cal etc., while maintaining HIPAA compliance.

In this role you will work with transplant staff, patients and families to navigate coverage, assist with government programs and resolve billing questions, ensuring timely financial