Transplant Coordinator - RN

Eastern Nephrology Associates, PLLC; Greenville (NC); On-site; USD 65,000 - 90,000; Full time

Job summary

Eastern Nephrology Associates, PLLC in Greenville, NC seeks an experienced RN case manager for post-transplant renal patients. This on-site, patient-facing role requires real-time collaboration with providers, direct interaction with patients and caregivers, and secure handling of health data in compliance with HIPAA.

You will develop care plans, participate in chronic care management, document in the EMR, coordinate orders and tests, and provide patient education to support transplant care.

Qualifications

• Active RN license in NC and in good standing.
• Graduate from accredited nursing program with AND/ASN/BSN.
• CPR and First Aid certified.
• Valid driver’s license and reliable transportation.

Responsibilities

• Develop care plans for post-transplant patients.
• Participate in Chronic Care Management for post-transplants patients.
• Maintain accurate medical records by documenting patient communication, changes in intervention per medical provider, referral calls, pharmacy calls, and triage calls in the EMR.
• Assist with patient calls, hospital calls, prescription refills, and lab/test results.
• Patient assistance and prior authorizations for post-transplant patients.
• Responsible for providing care to adult and geriatric post-transplant patients.

Skills

RN license NC

CPR Certification

First Aid Certification

Communication skills

EMR proficiency

Data entry accuracy

HIPAA compliance

Education

Graduate from accredited nursing program (AND/ASN/BSN)

Tools

EMR Systems

Microsoft Word

Outlook

Job description

Responsible for the case management of the post-transplant renal patients.

This position is designated as an on-site, patient-facing role. In-office presence is an essential function due to the need for real-time collaboration with providers, direct interaction with patients and caregivers, and secure handling of health data incompliance with HIPAA.

Qualification Requirements

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Minimum Qualifications

• Graduate from an accredited nursing program with AND, ASD, or BSN.
• Active RN License in NC and in good standing.
• CPR and First Aid Certified
• Valid driver’s license and reliable transportation

Essential Functions-

ENA has determined that these duties cannot be effectively or securely executed in a remote environment without compromising patient care, data privacy, or operational standards. 100%

• Develop care plans for post-transplant patients. 10%
• Participates in Chronic Care Management for post-transplants patients. 10%
• Maintain accurate medical records by documenting patient communication, changes in intervention per medical provider, referral calls, pharmacy calls, and triage calls in the EMR. 20%
• Assist with patient calls, hospital calls, prescription refills, and lab/test results. 15%
• Patient assistance and prior authorizations for post-transplant patients. 10%
• Responsible for providing care to the following patient populations: adult and geriatric post-transplant patients. 20%
  • Gathers and maintains information on post-transplant patients to determine the needs to be met prior to the doctor’s exam, to include:
    • Obtain patient vital signs.
    • Review allergies, prescription medications, and over the counter medications.
    • Labs and radiology.
• Other duties as assigned. 2.5%

Knowledge, Skills, and Abilities

• Understand the ethics of confidentiality and the ability to maintain confidentiality of sensitive information.
• Oral and written communication skills. Interpersonal skills.
• Maintain a positive and professional attitude in all aspects of work from patient care to interaction with co-workers and physicians.
• Demonstrated computer skills including working knowledge of Microsoft Word, Outlook and Email, and applicable EMR/Practice Management systems.
• Enjoys a fast paced, challenging, changing environment; possesses the energy and commitment to help the organization move forward.
• Ability to understand and follow directions.
• Skills in organizing resources and establishing priorities.
• Proactive individual with the ability to be a self-starter with strong independent decision-making skills and attention to detail.
• Ability to foster a cooperative work environment. Possess willingness to accept orders and to perform repetitive tasks.
• Attends and completes in-service training as required and provides appropriate documentation to supervisor and Human Resources.
• Ability to function well while involved in multiple task assignments. Ability to concentrate on details and deal with constant interruption. Skill in organizing resources and establishing priorities.

Supervisory Responsibilities:

None

Physical Demands

• Reaching, grabbing, holding – fine motor skills.
• Extended periods in a stationary or standing position.
• Repetitive motion such as entering data into computer-based programs.
• Lift or move up to 25 pounds. Employees are expected to use appropriate ergonomics and tools such as hand carts for heavier loads.
• Moderate risk of exposure to blood borne pathogens and OPIM.
• The employee may be required to assist in patient transfer and should use appropriate techniques and equipment to safely transfer patients.

Work is normally performed in a typical interior/office work environment. The noise level is usually moderate. While performing the duties of this job, the employee is regularly required to stand and talk or hear.

This position is designated as an on-site, patient-facing role. In-office presence is an essential function due to the need for real-time collaboration with providers, direct interaction with patients and caregivers, and secure handling of health data in compliance with HIPAA.

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of the position. All employees may have other duties assigned at any time.

To request a reasonable accommodation for any part of the application or hiring process, please see our Accessibility Statement or contact Human Resources at [e-mail] or 252-864-2049.

Task List

• Supervises assigned staff
• Notify appropriate provider on any issues that may arise during post-transplant clinic
• Provide nursing interventions as appropriate for patient
• Carries out doctor’s orders via verbal, written, electronic health record, and messaging platform
• Enters orders for providers and other staff
• In-basket management office communication, refills, forms, orders, and labs
• Provides health education to patients and care givers
• Patient assistance form completion
• Assists with prior authorization of medication and procedures
• Triage patients and phone calls from providers, patients, and care givers
• Chronic care management of transplant patients
• Schedules procedure, infusions, and labs as ordered
• Monitors yearly health screenings for transplant patients
• Lab result monitoring and tracking
• Monitor hospital census for transplant patient and assist with post discharge appointments
• Responsible sending out new graduate packets to transplant patients
• Assists with social services transportation voucher and forms
• Supports the Acute transplant unit in transitioning patients back to regular clinic
• Provides coverage for clinic staff
• Assists with Infusion department
• Oversight and assist pre-transplant coordinator with transplant referrals.