Translation and Interpreting Specialist - Punjabi

Innovative Integrated Health; Bakersfield (CA); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Employee assistance program

Employee discount

Flexible spending account

Health insurance

Health savings account

Life insurance

Paid sick time

Paid time off

Referral program

Retirement plan

Vision insurance

Job summary

Innovative Integrated Health hires a Translator and Interpreter Specialist to help communicate the needs of participants to staff. The role requires translating between English and the working language for patient paperwork and communications.

You will work under the Scheduling Manager, provide exceptional service on site, and participate in meetings while staying flexible with hours and locations. A GED or high school diploma is required.

Qualifications

• Must possess GED or high school diploma.
• Translate, read, and write language hired for.
• Ability to translate documents, handouts, and medical instructions.

Responsibilities

• Complete New Patient Paperwork with Innovative Integrated Health for Seniors enrollees.
• Maintain excellent customer service skills.
• Use proper phone etiquette.
• Maintain professionalism while on the PACE Floor, PACE Clinic, and on Home Visits.
• Alert staff of any problems, complaints, or issues immediately.
• Attend and participate in staff meetings, in-services, projects, and committees as assigned.
• Be flexible in schedule of hours worked.

Skills

Translation

Interpersonal skills

Communication

Safety compliance

Education

GED or high school diploma

Job description

Job Details

• Level: Entry
• Job Location: Bak - Bakersfield, CA 93305
• Position Type: Full Time
• Salary Range: $16.90 - $20.00 Hourly
• Job Shift: Day
• Job Category: Professional Services

Who We Are

PACE by IIH is empowering senior participants to age at home with dignity through personalized, comprehensive care plans that deliver high-quality health and human services along with strong community support. Through an interdisciplinary and participant-centered model of care, PACE by IIH is committed to improving quality of life, promoting independence, and providing compassionate support tailored to the unique needs of each participant. Our team works collaboratively to deliver innovative, community-based healthcare solutions that allow seniors to remain safely and comfortably in their homes while receiving the care and services they need to thrive.

Benefits

• 401(k)
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid sick time
• Paid time off
• Referral program
• Retirement plan
• Vision insurance

Job Summary

Under the supervision of the Scheduling Manager, the Translator and Interpreter Specialist will help communicate the needs of the participants/members to staff.

Essential Job Functions

• Complete New Patient Paperwork with Innovative Integrated Health for Seniors enrollees.
• Maintain excellent customer service skills.
• Use proper phone etiquette.
• Maintain professionalism while on the PACE Floor, PACE Clinic, and on Home Visits.
• Alert staff of any problems, complaints, or issues immediately.
• May be required to work on Innovative Integrated Health for Seniors floor as needed.
• Attend and participate in staff meetings, in-services, projects, and committees as assigned.
• Adhere to and support the center’s practices, procedures, and policies including assigned break times and attendance.
• Accept assigned duties in a cooperative manner; and perform all other related duties as assigned.
• Be flexible in schedule of hours worked.
• May require use of personal vehicle.

Qualifications Knowledge, Skills, and Abilities

• Knowledge of the principles and techniques involved in relating to frail elderly persons.
• Skill in communicating with participants, their families, and other staff members; ability to establish a helping, trusting relationship with participants.
• Demonstrates sensitivity to the needs of older adults as evidenced by a caring approach, patience in providing care, and responsiveness to participant requests.
• Ability to follow directions, verbal and written instructions, and adapt work schedule under supervision.
• Ability to utilize appropriate safety measures when providing care.
• Ability to relate to the public and governmental agencies in a pleasant, patient, and professional manner.
• Ability to work effectively and harmoniously as part of an interdisciplinary team, the elderly, providers of services, and peers in particular.
• Well organized, dependable, flexible, and resourceful.
• Must be able to translate (English to working language & working language to English) documents, hand‑outs, flyers, slides, notes, reminders, medical instructions, and more.

Working Conditions and Physical Demands

The working conditions and physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to access all areas of the center throughout the workday.
• Ability to lift up to 35 pounds occasionally, 15 pounds frequently, and 7 pounds constantly; required to obtain assistance of another qualified employee when attempting to lift or transfer objects over 25 pounds.
• Ability to communicate verbally with an excellent comprehension of the English language.
• Work is generally performed in an indoor, well-lighted, well-ventilated, heated, and air-conditioned environment.

Experience

• Minimum of one (1) year of documented experience working with a frail or elderly population.
• Experience in a long-term care facility or with a community-based geriatric program preferred.
• Knowledge of medical terminology in English and respective working language preferred.

Education and Certification

• Must possess, as a minimum, a GED or high school diploma.
• Must be able to translate, read, and write language hired for.
• Is medically cleared for communicable diseases and has all immunizations up-to-date before engaging in direct participant contact.
• Be certified as a medical interpreter (preferred).

Core Values

• CARE is central to what we do, prioritizing the well-being, dignity, and independence of our senior participants.
• COMPASSION in every interaction, ensuring kindness, empathy, and understanding guide our care.
• CULTURE that reflects the diverse backgrounds of those we serve and fosters a workplace where every team member feels supported, valued, and empowered to grow.
• COMMUNITY that fosters connection, belonging, and support for participants and their families.
• COMMITMENT to quality improvement, innovation, and delivering healthier outcomes.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.