Transitions Onboarding Associate

raymondjames; Saint Petersburg (FL); Hybrid; USD 33,000 - 42,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Retirement plan

Job summary

Raymond James in St. Petersburg, FL is seeking an entry-level onboarding and administrative support associate. This hybrid role involves 3 in-office days weekly and assists with advisor onboarding, account opening, documentation processing, and tracking workflows to ensure smooth onboarding.

You will handle data entry, maintain files, and respond to inquiries by phone or email under supervision. Strong attention to detail and clear communication are essential; HS diploma and 4–6 months general

Qualifications

• High School diploma or equivalent is required.
• General experience of 4 to 6 months is typical.
• Ability to follow procedures and maintain accurate records.

Responsibilities

• Follow procedures to ensure quality and compliance with internal and external codes.
• Answer phones and emails, directing complex matters to colleagues.
• Perform data entry, review information for accuracy, and maintain files and records.

Skills

Data entry

Customer service

Communication

CRM systems

Education

High School (HS) (Required)

Tools

CRM systems

Job description

Job Description Summary

This position follows our hybrid-friendly schedule, so you get the best of both worlds - flexibility and collaboration.

In office days will be 3 per week in our St. Petersburg, FL home office location.

Typically works under close supervision to support advisor onboarding and account opening activities. Assists with processing documentation, maintaining records, tracking workflows, and communicating with internal partners to facilitate a smooth onboarding experience.

Job Description

Responsibilities

• Follow a range of mandatory procedures to ensure that work is carried out to the required quality standards and/or to ensure adherence to external regulatory codes and internal codes of conduct.


• Answer the telephone and assist callers or those making varied inquiries by email or mail with any basic requests for information, directing more complex matters to colleagues, as necessary.


• Conduct data entry into company systems, and review and verify the information to ensure accuracy and accessibility.


• Maintain files and records.

Skills

Typically works under close supervision and at a basic level to:

• Achieve thoroughness and accuracy when accomplishing tasks.


• Receive, monitor, and manage assigned customers.


• Understand and effectively operate client management systems.


• Express ideas, request actions, and formulate plans and policies through clear and effective verbal communication.
  

Education

High School (HS) (Required)

Work Experience

General Experience - 4 to 6 months

Travel

Less than 25%

Workstyle

Hybrid

The total compensation for this position includes base salary or wages, and may include components such as additional compensation (cash or equity), discretionary bonuses, or commissions. This position is eligible for a benefits package that may include medical, dental, and vision; life insurance; critical illness insurance and accident insurance; disability benefits; retirement savings; paid time off (including vacation, holidays, and sick leave); and parental leave. Eligibility for benefits and specific offerings may vary based on position and employment status. To view more details of the benefits offered, visit Myrjbenefits.com.

At Raymond James our associates use five guiding behaviors (Develop, Collaborate, Decide, Deliver, Improve) to deliver on the firm's core values of client-first, integrity, independence and a conservative, long-term view.

We expect our associates at all levels to:

• Grow professionally and inspire others to do the same


• Work with and through others to achieve desired outcomes


• Make prompt, pragmatic choices and act with the client in mind


• Take ownership and hold themselves and others accountable for delivering results that matter


• Contribute to the continuous evolution of the firm

At Raymond James - as part of our people-first culture, we honor, value, and respect the uniqueness, experiences, and backgrounds of all of our Associates. When associates bring their best authentic selves, our organization, clients, and communities thrive.

The Company is an equal opportunity employer and makes all employment decisions on the basis of merit and business needs.