Transitional Care Navigator (RN/LVN)

Doctor's Choice Home Care & Hospice; Dallas (TX); On-site; USD 55,000 - 75,000; Full time

Job summary

Doctor's Choice Home Care & Hospice is seeking a Transitional Care Coordinator (TCC) to join the clinical team within the sales framework. The TCC will facilitate seamless transitions for patients moving from facility settings to post-acute care, coordinating with referral sources and discharge providers to secure required documentation and include families in care planning.

The role requires RN or LVN licensure, CPR certification, and strong communication, organizational, and problem-solving

Qualifications

• Minimum one year of experience in a health care organization, home care and/or hospice preferred.
• LVN or RN licensed.
• CPR certification (AHA or Red Cross).
• Excellent written, verbal and listening communication skills.
• Ability to manage conflict, stress and multiple simultaneous work demands in an effective, professional manner.
• Ability to work independently, while collaborating with other team members, build relationships and be results driven.
• Strong understanding of customer and market dynamics, as well as transitional care best practices.
• Sound organizational skills including time management and problem solving.
• Experience with State, CMS and/or accreditation survey process.
• Familiarity with healthcare laws, regulations, accreditation standards and elements of performance.
• Proficient with a computer and Microsoft Word, Excel and Outlook. Working knowledge of EMR database.
• Valid driver’s license, automobile liability insurance and reliable transportation required.
• Travel between facilities, hospitals and home care agency is required. Approximately 75%-100% travel.

Responsibilities

• Facilitate seamless transitions for patients discharging from facilities to post-acute settings.
• Coordinate between referral sources and discharge providers to obtain necessary documentation.
• Communicate and collaborate with internal and external teams to support patient-centric care.
• Ensure patients and families are included in care planning and transition.
• Work with the Agency to ensure patient-centric plans for optimal outcomes.

Skills

Communication skills

Conflict management

Time management

Problem solving

Team collaboration

Customer relations

Analytical skills

Independent worker

Education

High School Diploma or GED

Associate's or Bachelor's degree in nursing or allied health (preferred)

Tools

MS Word

Excel

Outlook

EMR database

Job description

Doctor's Choice Home Care & Hospice is seeking a Transitional Care Coordinator (TCC) to join the clinical team within the sales framework. The TCC will facilitate seamless transitions for patients moving from facility settings to post-acute care, coordinating with referral sources and discharge providers to secure required documentation and include families in care planning.

The role requires RN or LVN licensure, CPR certification, and strong communication, organizational, and problem-solving