Transition Specialist

Insurance Administrative Solutions, L.l.c.; Urbandale (IA); On-site; USD 45,000 - 60,000; Full time

Job summary

A leading insurance services company in Urbandale, Iowa is seeking a Transition Specialist to facilitate the onboarding of new representatives. The role requires excellent customer service, attention to detail, and the ability to prioritize tasks in a dynamic environment. Candidates should have an Associate's degree and prior experience in the Securities industry. The position offers competitive compensation with benefits aimed at supporting employees and their families.

Qualifications

• Must have prior Securities industry experience.
• 1 year working directly with broker-dealer, RIA, or insurance.
• Prior customer service and marketing experience is beneficial.

Responsibilities

• Become the main contact for new reps/advisors during onboarding.
• Coordinate training schedules for all departments.
• Assist with paperwork for transitioning accounts.

Skills

Customer service experience

Attention to detail

Written and verbal communication skills

Education

Associate's degree

Tools

Microsoft Office

Job description

Transition Specialist page is loaded## Transition Specialistlocations: Urbandale, IAtime type: Full timeposted on: Posted Yesterdayjob requisition id: JR3875**The Role**This Transition Specialist is responsible for establishing a relationship with prospective representatives/advisors and be that go to person for their entire transition. This person would also help train the new representative/advisor on our systems and coordinate with each department for their proper training to create a smooth transition.**Essential Job Functions**, other duties assignedBecome the main point of contact for any new reps/advisors to lead them through the on boarding process. Coordinate with business partners to ensure the best customer service to the new registered representative and advisors as well as establishing a training schedule for each of these departments to create a smooth and timely transition.Assist the new reps and advisors with creating the appropriate form packets to move the book of business to Integrity Wealth. Review newly submitted transitioning account packets for accuracy and completeness and forward appropriately for processing. Assist the transitioning advisor with the change of broker-dealer requests, including maintaining the tracking mechanism and forwarding appropriately for processing.Create, implement, and maintain a tracking system for all new recruits. Create, implement, and maintain an onboarding process that provides the new representatives/advisors with the white glove service.Update and maintain all forms with any required changes. Ensure new forms are updated for all locations including the website and workflow systems.Assist and lead projects to identify and implement improvements for onboarding and transition department.**Knowledge, Skills, and Abilities**Must display Core ValuesAbility to prioritize and work in a fast-paced environmentStrong attention to detailSolid customer service experienceExcellent written and verbal communication skillsStrong knowledge of Microsoft Office**Experience and Education****Experience:**Associate's degree (A. A.) from two-year College and 1 – 3 years related experience and/or training; or two to four years related experience and/or training; or equivalent combination of education and experience.Must have prior Securities industry experience.At least 1 year working directly with a broker-dealer, RIA or insurance. Prior customer service and marketing experience is beneficial.**Education:**Associate's degree (A. A.) from a two-year College.**Licensing:**Series 7, 24 and 65/66 preferred**About Integrity****Integrity** is one of the nation’s leading independent distributors of life, health and wealth insurance products. With a strong insurtech focus, we embrace a broad and innovative approach to serving agents and clients alike. **Integrity** is driven by a singular purpose: to help people protect their life, health and wealth so they can prepare for the good days ahead.**Integrity** **Integrity,** you can start a new career path at company you’ll love, and we’ll love you back. We’re proud of the work we do and the culture we’ve built, where we celebrate your hard work and support you daily. Joining us means being part of a hyper-growth company with tons of professional opportunities for you to accelerate your career. Integrity offers our people a competitive compensation package, including benefits that make work more fun and give you and your family peace of mind.Headquartered in Dallas, Texas, **Integrity** is committed to meeting Americans wherever they are — in person, over the phone or online. **Integrity’s** employees support hundreds of thousands of independent agents who serve the needs of millions of clients nationwide. For more information, visit .*Integrity, LLC is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, national origin, disability, veteran status, or any other characteristic protected by federal, state, or local law. In addition, Integrity, LLC will provide reasonable accommodations for qualified individuals with disabilities.*Founded in 2006, Integrity develops and distributes life and health insurance products and wealth products with carrier partners and markets these products through our vast distribution network. Our omnichannel platform helps provide life and health insurance and wealth management services to Americans to fit their unique needs. Wherever you are in life, the future can be a leap of faith.