Transition of Care Coach - LOCAL TRAVEL REQUIRED

Molina Healthcare; Spokane (WA); Hybrid; USD 33,000 - 74,000; Full time

Job summary

Molina Healthcare, Inc. is hiring a Transition of Care Coach for Spokane area. This hybrid role combines home-office work with local hospital visits to support Medicaid members during discharge and reduce readmissions.

Requires 2+ years in health care with discharge planning experience; local travel of 40-50% may be needed. Eligible candidates reside in Spokane or nearby areas and possess a valid driver's license.

Qualifications

• 2+ years in health care with 1+ year in discharge planning, care management or behavioral health.
• Active LVN/LPN license or as required by state contract with unrestricted status.
• Valid driver’s license, reliable transportation, adequate auto insurance for travel.
• Knowledge of Care Transitions Intervention (CTI) or similar model.
• Background in discharge planning and/or home health.
• Proactive, detail-oriented, able to work independently and manage multiple projects.
• Excellent verbal and written communication skills.
• Microsoft Office proficiency.

Responsibilities

• Provide care transition coordination for hospital discharge.
• Facilitate transitional care processes from hospital admission through discharge.
• Collaborate with hospital discharge planners, hospitalists, outpatient providers, facility staff and family.
• Ensure safe transitions with adequate caregiving, medical and medication oversight.
• Coordinate with ancillary providers and public agencies for necessary services and equipment.
• Conduct face-to-face and home visits for high-risk members.
• Utilize Coleman Care Transition model post-discharge to reassess needs.
• Educate members on medication management, follow-up care and self-management.

Skills

Care transitions

Discharge planning

Behavioral health

Communication

Time management

Education

LVN/LPN license

Tools

Microsoft Office

Job description

Transition of Care Coach - LOCAL TRAVEL REQUIRED

Spokane, WA, United States and 5 more

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Job Description

JOB DESCRIPTION

Opportunity for an experienced, non-licensed, Behavioral Health professional to work as a Transition of Care Coordinator with Molina’s Medicaid members who have been admitted to a psychiatric hospital. It is a hybrid position working from your home office and traveling to local hospitals to meet with those members and the discharge team at the facility. The focus is to ensure the members have all the services and resources they need when leaving the hospital and reducing hospital readmissions.

Applicants should reside in Spokane or the Spokane Valley. Hours are M – F, 8 AM – 5 PM PST; reimbursement for mileage is included.

Job Summary

Provides support for care transition activities. Facilitates transitional care processes and coordination for member discharge from hospital admission to all other settings. Strives to ensure that best possible services are available to members at time of hospital discharge, and focuses on goal to reduce member readmissions. Contributes to overarching strategy to provide quality and cost-effective member care.

• Follows member throughout a 30 day program that starts at hospital admission and continues oversight through transitions from acute setting to all other settings, including nursing facility placement/private home, with the goal of reduced readmissions.
• Ensures safe and appropriate transitions by collaborating with the hospital discharge planner, as well as collaborating with hospitalists, outpatient providers, facility staff, and family/support network.
• Ensures member transitions to setting with adequate caregiving and functional support, as well as medical and medication oversight support.
• Works with participating ancillary providers, public agencies or other service providers to make sure necessary services and equipment are in place for safe transition.
• Conducts face-to-face visits of all members while in the hospital and, home visits high-risk members post-discharge as needed.
• Coordinates care and reassesses member needs using the Coleman Care Transition model post-discharge.
• Educates and supports member focusing on seven primary areas (Transition of Care Pillars): medication management, use of personal health record, follow-up care, signs and symptoms of worsening condition, nutrition, functional needs and or home and community-based services, and advance directives.
• Uses motivational interviewing and Molina clinical guideposts to educate, support and motivate change during member contacts.
• Assesses for barriers to care, provides care coordination and assistance to member to address concerns.
• Facilitates interdisciplinary care team meetings (ICT) and collaboration.
• Transition of care coaches with behavioral health and social science education may provide consultation, resources and recommendations to peers as needed.
• 40-50% local travel may be required (based upon state/contractual requirements).

Required Qualifications

• At least 2 years experience in health care, with at least 1 year of experience in hospital discharge planning, care management or behavioral health setting, or equivalent combination of relevant education and experience.
• Licensed Vocational Nurse (LVN) or Licensed Practical Nurse (LPN). Clinical licensure and/or certification required ONLY if required by state contract, regulation, business operating model, or state board licensing mandates. If licensed, license must be active and unrestricted in state of practice.
• Valid and unrestricted driver’s license, reliable transportation, and adequate auto insurance for job related travel requirements, unless otherwise required by law.
• Knowledge of or experience using the Care Transitions Intervention (CTI) or similar model.
• Background in discharge planning and/or home health.
• Demonstrated knowledge of community resources.
• Proactive and detail-oriented.
• Ability to work within a variety of settings and adjust style as needed - working with diverse populations, various personalities and personal situations.
• Ability to work independently, with minimal supervision and demonstrate self-motivation.
• Responsive in all forms of communication, and ability to remain calm in high-pressure situations.
• Ability to develop and maintain professional relationships.
• Excellent time-management and prioritization skills, and ability to focus on multiple projects simultaneously and adapt to change.
• Excellent problem-solving, and critical-thinking skills.
• Excellent verbal and written communication skills.
• Microsoft Office suite/other applicable software program(s) proficiency.

Preferred Qualifications

• Transitions of care sub-specialty certification and/or Certified Case Manager (CCM).
• Hospital discharge planning or home health experience.

Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V

Job Info

• Job Identification 2039891
• Job Category Clinical
• Posting Date 10/30/2026, 04:57 PM
• Job Schedule Full time
• Locations Spokane, WA, United States Spokane Valley, WA, United States Cheney, WA, United States Medical Lake, WA, United States Mead, WA, United States Colbert, WA, United States
• Salary Range $24.00 - $53.83 Hourly *Actual compensation may vary based on geographic location, work experience, education and/or skill level