Transit Dispatch Specialist - Safe, Customer-Driven Ops

Transdev; Tinley Park (IL); On-site; USD 25,000 - 31,000; Full time

Benefits offered by this job

Vacation

Sick days

Holidays

401(k) retirement plan

Medical insurance

Dental insurance

Vision insurance

Life insurance

Short-term disability

Long-term disability (voluntary)

Job summary

Transdev in Tinley Park, IL is seeking a Dispatcher to oversee road service and communicate with Operators while delivering strong customer support. The role emphasizes safety, punctuality, and responsiveness to incidents.

Qualified candidates will have a HS diploma, 3–5 years dispatching experience, and excellent communication skills. The job includes a comprehensive benefits package and a competitive hourly rate.

Qualifications

• High School Diploma or GED required; technical degree preferred.
• 3-5 years of dispatching experience
• Excellent verbal and interpersonal skills
• Strong problem solving and analytical ability
• Ability to work shifts or flexible schedules
• DOT drug testing compliance is required

Responsibilities

• Oversee road service by tracking trip performance and on-time start.
• Provide customer support for questions, cancellations, and no-shows.
• Manage emergencies and liaise with operators and emergency services.
• Review daily service performance and respond to issues affecting service.

Skills

Customer service

Communication

Problem solving

Interpersonal skills

Shift work

Education

High School Diploma or GED

Technical Degree preferred

Job description

Transdev in Tinley Park, IL is seeking a Dispatcher to oversee road service and communicate with Operators while delivering strong customer support. The role emphasizes safety, punctuality, and responsiveness to incidents.

Qualified candidates will have a HS diploma, 3–5 years dispatching experience, and excellent communication skills. The job includes a comprehensive benefits package and a competitive hourly rate.